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Aliexpress.us Reports & Reviews (2)

- San Antonio, TX, USA • Apr 16, 2024
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I needed to return a few items but this company does not have a way to get in touch with some to return items. All sign in and customer service, chat or ways to get in touch with someone from this company is "not working". The items i purchased were not correct and I want a refund.

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- Athens, AL, USA • Oct 17, 2023
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This seller is a scammer, I ordered an item that was supposed to be delivered on time and get a refund of the delivery was late or if I didn’t receive the item. After I received confirmation email that the item had shipped, I tried tracking but there was no tracking information. I contacted their chat support asking about tracking information and they kept saying it’s in transit and no other information about where it was. The day of delivery came and went with no item delivered so I decided to file a dispute with them. They said to wait 5 days and will be refunded. After 5 days there was no refund so I decided to file a dispute with PayPal because I paid through them. They provided PayPal a fake tracking number showing that the item was delivered. I called PayPal and fedex together on the call and fedex told PayPal the item didn’t have my name nor was it delivered to my address and it was delivered to a different location because that’s the address and name the merchant provided and the merchant wasn’t even Aliexpress. PayPal closed the dispute in my favor! Everyone please beware! It a shame that they’re still and business and are operating and I’m pretty sure they’ve scammed so many people that will not fight back!

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