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Alosnfrom.com Reports & Reviews (1)

I ordered a wooden Kaleidoscope for $40 after seeing it on facebook. What I got was a very cheap imitation of the product I saw. No instructions either. Their website said to email them if I needed to return and they would give me instructions. Instead I got back and forth emails (16 of them) all with me asking for return instructions for a full refund and them changing the subject or trying to offer my $4.oo etc.....and never giving me instructions for return, which wasn't on the package.

Order Confirm

Inbox

Alosnfrom

Oct 5, 2022, 11:03 AM

ORDER #13847S12163 Thank you for your purchase! Hi MaryCram, we are getting your order ready to be shipped. We will notify you when it has been sent. View your

Mary Cram

Wed, Nov 9, 6:46 PM (7 days ago)

I am amazed at how cheaply this is made! Not at all like the advertisement. No instructions, but once we finally got the thing together it doesn't even work lik

[email protected]

AttachmentsWed, Nov 9, 10:14 PM (7 days ago)

Here are the instructions for use, hope it helps. If you have any further questions, please contact us. 5063820:2072100

Mary Cram

Thu, Nov 10, 9:00 AM (6 days ago)

I want to return it. Way overpriced for how cheap it is. How do I do that?

[email protected]

Thu, Nov 10, 7:03 PM (6 days ago)

We’re so sorry for this. Can you please send us some pictures (jpg. less than 1MB) of the item you received? So we can check the problems and help you. Yours si

Mary Cram

Sun, Nov 13, 9:16 AM (3 days ago)

I DON'T WANT HELP! I've already told you twice, I want to return it. It says on your website to just email and you'll give return instructions, please do that.

[email protected]

Mon, Nov 14, 3:13 AM (2 days ago)

Thanks for your email. We feel terribly sorry for your dissatisfaction. But we can assure you that our products are absolutely up to standard. Sorry for that re

Mary Cram

Mon, Nov 14, 4:19 AM (2 days ago)

Your website said to just email and you'd give me instructions for return. I do not like the quality, it's cheaply made and doesn't look at all like the one in

[email protected]

Mon, Nov 14, 4:50 AM (2 days ago)

We’re sorry for the inconvenience. But the item we sent to you is correct. We're so sorry for that return or exchange will not be supported We’re so sorry for y

Mary Cram

Mon, Nov 14, 4:57 AM (2 days ago)

I'm saying it DOES have quality issues! I also noticed you are high up on the scam sellers list. I added my review.

[email protected]

Tue, Nov 15, 3:23 AM (1 day ago)

May we refund you 5 USD as compensation? Thanks. , Mary Cram <[email protected]> wrote: , Mary Cram <[email protected]> wrote: 5063820:2072100

Mary Cram

Tue, Nov 15, 4:04 AM (1 day ago)

Your website says you will refund full amount of product, not shipping. But it says to email you and you will give me instructions to return. This is starting t

[email protected]

Tue, Nov 15, 4:12 AM (1 day ago)

Thanks for your reply. But $6 is the highest compensation we can refund. Please confirm if you agree or not. Thanks. , Mary Cram <[email protected]> wrote: ,

Mary Cram

Tue, Nov 15, 6:49 AM (1 day ago)

I do not agree. Please honor your terms on the website. Refund for item, I'll eat the shipping charges. Tell me how to return please.

[email protected]

3:43 AM (4 hours ago)

Hope you can accept the goods and accept compensation. The freight for returning the goods is too expensive. This will cost you a lot of money and time. You can

Mary Cram <[email protected]>

5:23 AM (2 hours ago)

to [email protected]

Just refund the purchase price then please.

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