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Alpha Tech Supply

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Alpha Tech Supply Reports & Reviews (2)

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Tried to charge for toner, we didn't even talk about that. Then tried to tell me that UPS is/has been holding onto the toner since May 5th, undeliverable. May 3rd I received a call about which printers we have. I asked how to get the bypass try to work correctly, and why after so many copies does the paper come out pink. He said I don't know I just stand in a warehouse throwing boxes around. Which should have been my first clue. Anyways we hung up, without talking about buying toner. Then a few days later (9th), my boss gets an invoice (91714) for $714.64, and leaves it on my desk. I called to cancel the order for the one toner (841342) and succeeded. He asks me about it. I tell him what happened. He said they are a scam and that nothing was/is going to get delivered, and to report them immediately.

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I received a toner cartridge with an invoice from a company called Alpha Tech Supply. I thought it was strange because we have a maintenance contract on our printer that includes toner refills. I had set the invoice aside to look into. Then today I get a call from the company saying that the invoice was past due. I had told them that I nor anyone else in the office had ordered toner because we have a contract with another company. I asked him to send me the invoice by email so I could get some contact information. I then looked up this company online and found that they do this to many businesses. They call and scam you into giving them the make and model of your copier and then ask your name. Then they send you toner with a huge bill. I could buy this toner for $106.95 with free shipping. They invoiced our company for $663.29 for the toner and $57.21 for shipping. I would like to return the product but I do not wish to pay for shipping or the %15 restocking fee that they say you have to pay if you return a product-which we did not order.

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