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Amarillo National Bank

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Amarillo National Bank Reports & Reviews (1)

- Amarillo, TX, USA
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I was called during the evening. The person stated that they were with the fraud department of Amarillo National Bank. They said they were alerting me because they saw that my debit card had been used in 2 purchases in Florida. I said that I had not made those purchases. They then read back to me my most recent debit card purchases to confirm that I had made them. The other charges they listed were correct. They said they would have to cancel my current debit card and reissue me another which they would overnight to me. Toward the end of the conversation they asked to confirm the PIN number for my debit card and other personal information. I then (foolishly) recited my PIN number to them, the last 10 digits of my debit card and even my online login information. The call ended shortly thereafter. Later that night they withdrew 3 different charges from my debit card account - $490, $490 and $200.

They were very professional and knew information about my checking account. I was convinced that they worked for Amarillo National Bank. I have learned to NEVER GIVE MY PIN NUMBER or other personal information to someone over the phone. Amarillo National Bank already has that information so they would not ask for it over the phone.

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