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Amazon.com Reports & Reviews (63)

- Los Angeles, CA, USA • Dec 03, 2024
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Listing was under Neakasaa LLC and for a automatic litter box that MSRP value is roughly $500, but they posted it for about $5. Shipping came from China Post, so already suspicious. A few days after order was confirmed and shipped, seller deleted the product listing, their profile and renamed themselves to RUNNINGKJL Inc. I am one of dozens victim to this scam.

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- Cayce, SC, USA • Oct 21, 2024
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https://www.amazon.com/CGUBJI-Stripes-Baseball-Stitched-Clothing/dp/B0C376LK77⇄ />
The jersey sold through this link has an infringing pattern on its chest, which has already been registered as a trademark and they have not obtained trademark authorization!

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- District Heights, MD, USA • Oct 16, 2024
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AMAZON PRIME MEMBERS. On 10/5/2024, Amazon conducted fraudulent actions on my credit card around 2 pm for an Amazon Prime Member that I did not authorized to charge on my credit card. On 10/6/2024, I spoke with an Amazon representative who explained my card was used for my brother's account. I explained that my brother did not have my card and that he shared an account with his girlfriend.

I spoke with a manager who said I would receive an email within 48 hours for fraudulent activities and get a refund for this unauthorized charge. On 10/16/2024, the Amazon representative found no phone records of my refund or fraudulent request for 10/6/2024 and said he could not issue a refund to the credit card. I explained that my brother does not have an active Prime account so how can you charge an account that is not active? Myself and my brother explained his account has not been active for over a year since he shared an account with his girlfriend. I had to contact my credit card company to reported the fraudulent actions in which they issued me a new credit card. Amazon stole $25.39 from me and hope this does not happen to other Amazon customers.



Sincerely,



MSG Chin

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- Merritt Island, FL, USA • Oct 07, 2024
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Ordered a canopy from Amazon. Cobizi sent a substandard product that collapsed less than 24 hours after being erected. Ruined a family event, nearly injured elderly family members and a 6 month old. Tried to return item, seller refuses to send a good shipping label. Seller refuses to supply any information needed to send the package back. Their phone number is no longer active. This seller is a fraud and several people have lost money and some been seriously injured by the canopy or had severe property damage and seller still refuses to refund. Amazon also reuses to help.

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- Fremont, CA, USA • Aug 13, 2024
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The company advertised a product that was sold in packs of 2 and quoted a price of $28.11. When I placed the order on August 8,2024 they confirmed it and shipped one tire. I contacted Amazon and they said they would replace it with proper quantity (August 11,2024). I returned the item received (August 12,2024). However, when I received the replacement, it had only one tire. So I contacted amazon again. This happened on August 13,2024. They said that the description was incorrect and said I can keep the tire for free. I refused the proposal because it was a scam (Please see federal case 23-CV-04620 and california case 23CV033881). I have returned the item again and waiting for refund.

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- Lake Elsinore, CA, USA • Jul 15, 2024
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I purchased a ring from Amazon. It was supposed to be sterling silver inside, but it caused an allergic reaction to the finger. It causes one so bad that the ring cannot be worn. I tried to get a refund from the seller; I had to contact them directly. They asked how I knew it wasn't sterling, then never messaged me back. They have their items as "customizable" on Amazon because Amazon has a policy against refunding "customized" pieces. However, the only thing that was "customized" about the ring was the size, which was a size 11 standard ring. Below is the seller's address on Amazon. I've left reviews and tried to contact Amazon, but still do not have a resolution for this.

Binbirdirek mah. Piyer Loti cad.

onur ap no27/8

istanbul

34122

TR

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- Pensacola, FL, USA • Jun 22, 2024
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The item was purchased by mistake I tried canceling the order immediately after , they wouldn’t cancel they took the money of my card already , & they are making up fake tracking numbers

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- Blacklick, OH, USA • Apr 07, 2024
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I purchased an item on Amazon, the delivery was very slow. I contacted customer service and they told me it would be delivered within two days. I confirmed this multiple times with the customer service representative, who assured me it would be delivered. However, many days passed and it still hadn't arrived. I contacted customer service again and they told me that the previous representative had made a wrong promise and offered me $5 in compensation. I accepted, but after waiting many more days, I contacted customer service again and they told me they couldn't give me the $5 credit because it was a seller-fulfilled order. I am really frustrated.

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- New York, NY, USA • Feb 15, 2024
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Someone called me pretending to be Amazon - saying there's a pending transaction for an Apple Macbook for $1500 that apparently I pre-authorized over text yesterday. I checked my texts and my Amazon account and didn't see anything and told them it could be the case. They assured me that someone had likely hacked my phone or my Amazon to order and approve this purchase without my knowing. He then said that the order would be debited to my account upon delivery of the product, which he also said was being delivered to an address that was not mine and that was entirely unfamiliar to me. He verified my name (first and last), one of my personal billing/shipping zip codes, and my full phone number. He then offered to cancel the order in question but then said because I supposedly "pre-authorized" it, the order couldn't be canceled. At that time he said that he could connect with one of my banks associated with the account and I was confused because nothing had been charged so I didn't see how that would be possible. At that time, I told him I would talk to my banks on my own and we ended the call. He did not attempt to gather any other information from me.

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- Tampa, FL, USA
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The seller cancelled my order and then messaged me on Amazon.com requesting I send the payment via bank transfer to "reactivate" my order. I've attached a copy of the mail below. This is a link to the sellers Amazon feedback page: https://www.amazon.com/sp?seller=A2IR5BGSYDN1PU. On that page they provide:

Business Name: Golden Tree Story Inc

Business Address:

208 E 6th st #C23

LOS ANGELES

CA

90014

US

In the email they provide:

Account holder: Marketplace Agent: Johnathon Jenkins

Routing number: 072000326

Account number: 586788528

Bank name: Chase bank

Country: United States.

Here is a redacted copy of the email in case the file is not available:

Hello,

Your order: [REDACTED] has been canceled because the item is

currently not available with the current payment method.

Currently we only accept bank transfers. Payments already

made for this order will be refunded within 24 hours.

Item is reserved for you (Status: New) - Payment pending

by backup method:

- Bank Transfer -

Total: 559 USD

- The delivery time remains the same

To confirm the order again, you need to send the payment to the

Payment center AMZ-759US:

Account holder: Marketplace Agent: Johnathon Jenkins

Routing number: 072000326

Account number: 586788528

Bank name: Chase bank

Country: United States

Payment details: [REDACTED]

To avoid late delivery, use only the order ID

for payment details.

IMPORTANT NOTE: Do not place the order again! The order will be

automatically confirmed when your transfer will be received in our alternative bank. (1-2 working days)

Kind regards,

Amazon.com

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- Morrow, GA, USA
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The company revealed that they were looking for brand ambassadors to model their wigs for paid promotion and that to join their team there was an $100 fee. (Which isn't unusual for the amount of wigs they were allegedly supposed to send it's almost like a security deposit for the business). However, after sending the deposit through zelle the company informed me that they gave me the wrong number for zelle and that I needed to send an additional $50 to another zelle address so that the representative would not lose their job. Neither of the addresses had anything to do with the name of the company. After sending a total of $150 I never received as much as a tracking number for the item I was supposed to receive and the company has not responded to any messages to resolve the matter.

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Amazon offers a 15% discount code for a baby registry, this code does not work. This is a scam, they should be called out on this.

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- Beverly Hills, FL, USA
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I placed an Amazon order (Samsung Galaxy S20 FE phone, order#

113-4400694-1136222) and it turned out that it's supposed to be fulfilled by a

third party supplier, a company associated with Amazon: Mobility Traders LLC,

I received the phone and it broke

(actually became totally useless) in less than 4 months. Tried to get help, this 3rd

party company never responded. Amazon contacted them and forced them to

send a return label on June 9, 2023. I returned the phone, since then no

communication, Amazon denies responsibility although it was their platform and

they get commission on the sale. I did my own research and find out that the

same person operates two different companies trying to hide behind one of them

and avoid consequences. The person who owns these companies: Moeed Hussein

Shah. He intentionally mis-spells his name so - he thinks - documents could not

be traced. The different spellings he uses: Moeed Hussein Shah, Moeed Hussain

Shah, and Moeed Hushin Shah. The second company he uses for hiding: Mobile

Expert Corporation, 3945 Greenbriar Dr, Suite D, Stafford, TX 77477-4015. The

only phone # on record: (346) 558-7037. Of course, he never answers it. I think it is

fair to suspect that this person set up a fraudulent Internet operation and uses

Amazon to rip off people.

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- Sierra Vista, AZ, USA
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Purchased 2 items online at Amazon on 3/18/23. Received tracking # for China Post, when notified it was delivered 4/3/23 I contacted Amazon that the item was never delivered & stated the tracking # is for the wrong country - I work from home so I was home when the notification was received but no package was ever delivered. Amazon stated to check with neighbors and contact again if still unable to locate. Contacted Amazon again, was told to wait for 30 days/1 month to see if item will be delivered late. Contacted Amazon yet again that item was never delivered, was again told to wait 30 days/1 month in case of late delivery. Contacted Amazon again 6/15/23 and was told transaction is older than 30 days and they are unable to help. The item listing began having reviews stating items are never delivered, the listing is fraudulent, yet Amazon refuses to refund transaction. I have stated multiple times I live in Arizona, in the USA, that we do not use China Post, yet I was always told by Amazon often shows delivered but they do not actually check if the tracking information is for the USA.

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- Abbeville, AL, USA
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I was sent 2 rings, the first I was charged $299.00; the second i was charged $349.00. I checked the charge on from my credit card app. It listed the purchase was initiated by a company (or Person) in Dover, Delaware. I purchased online through Amazon and waited over 23 days for the order to arrive. The merchandise was sent by someone in China. I had to ask FIVE times for a address to return the merchandise for refund due to it being poor quality and not 14 KT that was ordered. I sent the return as a USPS certified and return receipt and now it has been sitting in Sugar Land, TX since May 19, 2023. USPS attempted to deliver it twice to the address which a person with the last name of "Guo" (MS BLUE Customer Service) gave to me after sending many demands for a return address. USPS leaving Notifications twice at the address located in zip code 77479. They have not responded to any notifications left, nor has this company taken action to pickup the merchandise at the U.S. Post Office. After two attempts had the merchandise held for them to pickup and refund my $518.40 to my credit card company, I still haven't received a refund. DO NOT BUY FROM THIS ONLINE COMPANY!!! BUYER BEWARE!!!

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- Bridgewater, NJ, USA
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It tries to do Brushing trick

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My father was setting up a new tv and tried to set up Amazon prime. A pop up said his account was locked due to many devices, and needed to visit and website and call the associated phone number to unlock the account. When he did the customer service rep asked him to purchase amazon gift cards to help "set a trap" for the unauthorized users.

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- Kissimmee, FL, USA
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I purchased an eBike from Amazon.com via a 3rd party seller. When I received the package via FedEx it was an empty box. I attempted to contact Amazon for a resolution but they said all claims had to go through the 3rd party seller that scammed me. Even attempts to open a case with FedEx was unsuccessful because the shipper (scammer) was required to open the case which they will not. I was not the only person this happened to and believe they know it's a way to scam people out of money with little to no recourse.

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- Tucson, AZ, USA
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I opened up an Amazon account with no personal documents required for identification. In the account I noticed there was an option to load cash through the phone app by a bar code or using my phone number through western union. So I wired money through western union to my account. I was notified that the account was credited. When I went to use the money, Amazon said I can't access my account until I upload documentation proving who I am. (i.e. driver's license). I'm not about to upload any personal documentation to any online entity. I'm very cautious about identity theft. The fact that they allowed me to upload money without any documentation just shows how Amazon's business ethics are. Now they won't release my account, nor will they refund my money.

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- North Las Vegas, NV, USA
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Ordered cup from Amazon it was not shipped but a label was created . Item was paid for . Item is not fulfilled by Amazon

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