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Amelia Quilt/Ecrafta

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Amelia Quilt/Ecrafta Reports & Reviews (1)

- Fort Worth, TX, USA
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I ordered two queen sized quilts from Amelia Quilt/Ecrafta via their website on November 19, 2018. A company which stated on their website that they were located in Salem, Oregon. Since I did not receive my order as of January 16, 2019, I requested a refund for the amount of $107.91 via email. I never received a reply and correspondence ceased. I grew very suspicious and decided to research this company and came across information via the computer that this company has been scamming individuals nationwide. After reading several warnings involving this scamming operation, I immediately contacted my credit card company to file a dispute since I was now a victim of fraud. My order finally arrived in two shipments. One of January 22, 2019 and the other on January 29, 2019 (approximately two months after I placed my order). I refused both packages since I already knew about the scam and the fact that the merchandise was not what I had ordered. Two inferior items arrived which were poorly constructed thin blankets from China.

I have spent many, many hours trying to get my money back via Discover Card. A dispute was filed, but it was unfortunately an on-going saga trying to convince Discover Card Services what had occurred. I reported everything I could at my disposal to Discover Card, but they sided with the seller which was extremely disappointing since I have been a card member since 1999. I continued my efforts in hopes Discover Card would understand that this was fraud, but they stated that the transaction was valid. Being a persistent person, I spoke to a supervisor in the billing department with my complaint on how they handled my dispute Discover. Discover finally gave me a one-time courtesy refund in the full amount of $107.91 on April 13, 2019.

These are some of the names of the parties involved:

Facebook (advertising this company)

Amelia Quilt

Ecrafta

Paypal PRINTABEL COMPANY LIMITED

Shanghai International Forwarding Co. LTD

DHL E-Commerce (tracking company)

and several other operating names according to the warnings

Here are two links:

https://scamwitness.com/ameliaquilt-com-scam-or-legit

https://www.register-herald.com/news/money/bbb-warns-of-quilt-scam/article_1267a...⇄ />
There are so many details that I left out, but what I stated is the short of my experience. I plan to contact and file complaints with the following organizations as well:

Texas Attorney General's Office

Federal Trade Commission

Facebook

PayPal

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