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American Software Consultant

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American Software Consultant Reports & Reviews (1)

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4/21/21 - bought a new Canon printer. 4/22/21 had trouble setting up printer to connect to computer using Canon website. So, clicked on link for help. Got connected to American Software Consultant who assured me several times they were technicians for Canon. They did get my printer hooked up with my computer and proceeded to fast-talk me into a 5 year service contract for $699.00. They took the payment through Paypal. In June I got rid of the Canon printer for it did not meet my needs. So, I called American Software Consultant to ask them to void the contract and refund me at least 4 years payment ($552.00). They hung up on me. When I called back, they had blocked my calls. I called Canon to let them know, and found out that they do NOT work for Canon, nor has Canon ever heard of them and figures they must have hacked into their website. I also tried talking with Paypal, to no avail. I called my credit card company, but there was nothing they could do but file a dispute on the payment. I want to report this so others do not get caught up in this trap. It was a very costly scam lesson for me. I did change my credit card number right away after realizing I was taken in a scam.

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