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Americanchimneypros.com Reports & Reviews (1)

- Long Beach, CA, USA • Dec 23, 2024
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On the app Thumbtack, they offered a $29 inspection for chimney cleaning. When the technician arrived, he just did a brief look at the fireplace with no equipment at all. Just assumed it was "cracked and there might be a fire started in the drywall" with no evidence or proof that it was crack. Never looked up the fireplace at all or down from the top. Told us it would be over $700 to clean the two story chimney and to inspect for cracks. If cracks were found, I'm sure it would have been an additional charge. Also stated that our gas line was probably leaking, which was not, and we would have to have that fixed. Unnecessary repairs and add ons. All in all, when he left he stated it would be $49 dollars. I paid through venmo app. After he left I checked the Thumbtack app again and saw it should have been $29. I reached out to him on the app and he replied that the technician will refund $20. I haven't heard form them since and no refund was made. I later check the yelp reviews on this company and they have scammed alot of people in overcharging for chimney cleaning and repair. Just check the reviews for American Chimney Pros in Woodland Hills. This company is taking advantage of people.

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