Amoraclothing.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Amoraclothing.com, help other victims by adding it!
Scammer's address 746 S Glasgow Ave, Inglewood, CA 90301, USA
Scammer's email [email protected]
Country United States
Victim Location MI 49301, USA
Total money lost $119
Type of a scam Online Purchase
After finally tracking the company down in Instagram, I emailed them requesting a refund. Their response is below. The items were mailed from Inglewood CA and below it states that I have to return the items to the UK.
Hey there,
Thank you for contacting us, we’ll be more than happy to help!
Oh, no! I’m so sorry to hear that. We can assist you with a return, however, it would have to come to our UK address (most of our customers come from there, that’s why we have it there). Please note that shipping costs may be high due to the weight of the package & distance, and they’re the responsibility of the customer; but I spoke to my manager earlier and we came up with a few options that might be more beneficial for you.
We, as a company, will be at a loss on this order either way, so here’s what we could do to make things easier for you: We’re happy to let you keep the item (maybe it comes in handy one day, maybe it can be gifted), in order to help you avoid paying the hefty shipping fees, and we’ll still instantly refund you 20% of what you paid. That may end up being a little more than what you’d be left with if you were to pay a return fee, so I really think this would be a lot cheaper. We’ll take the loss, no problem. Your happiness = our goal.
If sizing was an issue, we can offer you a free replacement. We have an easy exchange process so let us know and we can sort you out with different sizes!
Alternatively, you can get a different, new item for free from amoraclothing.com/collections. That means you still won’t have to pay for return fees, and on top of that, you get a product for free. If the new item is more expensive than your current one, you only need to pay the difference. Take a look at our store and let us know what item you’d like! I’m trying to make sure I don’t let you go with the least beneficial option for you, which in this case would be the return.
I look forward to hearing back from you! ??