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An Over Refund

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An Over Refund Reports & Reviews (1)

- Bountiful, UT, USA
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Email that annual subscription was renewing. Called to cancel subscription. During their refund process an error was made and $42,000 was transferred to our checking account instead of $420. I did note an online transfer of $42,000. They requested the refunded amount for the mistake come to them in cash via a coin hub ?? which I foolishly did only to find out that the online transaction of $42,000 had been made from our home equity loan account. The ?? had only accepted $38,600 and they said they would get back to address the additional $2,900 for a total of $41,500. I have filed a case with our bank to investigate our fraudulent home equity line of credit transaction and have changed our user name and password for our online banking.

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