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Annaletters.com

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Annaletters.com Reports & Reviews (1)

- Omaha, NE, USA • Nov 27, 2023
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I purchased 2 items from this Facebook advertiser, Annaletters. I received the items, but wanted to return 1. I visited their website to find the Refund policy/address. The policy https://www.annaletters.com/pages/return-refund-policy?spm=..page_819981.footer_...⇄ states to email [email protected] for the return address so I did. The company emailed back not providing the address, but suggesting I give the sweatshirt to someone else as it would be "too expensive" to return for me. I emailed back 3 additional times and was told similar things such as to donate the shirt or find a family member, but still refusing to even provide the address in order to see for myself if it was too expensive to ship. I asked for a refund or the address and it will not be given. I feel this is very deceitful and illegal given their own policy. Seems like a scam.

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