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AOL Reports & Reviews (6)

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Caller identified herself as from AOL Security. She stated she called to warn me that all my passwords were on the dark web, that they were trying to get into my AOL account, and that she could help me block their activity. She named my credit cards balances, bank balances, tax return info, making me believe they were legit and able to prevent any more damage. She passed the call on to a 'security expert' who attempted to gain access to my computer to make the necessary security changes that would protect me. I was to purchase an outdated firewall for a discounted $999. I unplugged my computer, called my bank and credit card companies, alerting them and making the necessary changes.

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- Brainerd, MN, USA
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AOL would not remove my e-mail unless I pay for it even though I was told that someone was phishing

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- Fort Lupton, CO, USA
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While researching ways to get my aol emails to load onto my ipad, I came across this website that offered 24/7 AOL Support. When I called the phone number, a man named Sam answered (later I realized that he didn't identify that they were with AOL Support) and he requested remote access to my home computer to help with my ipad issue. I realized that this seemed "fishy" and ended the call and the remote access, I am hopeful that he wasn't able to access any info from me but I do not want others to fall prey to this scam.

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- Yuma, AZ, USA
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$149 dollars to fix computer from AOL Support. Consumer contacted AOL and they are not affiliated with actual AOL.

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Called stating that I have a virus on my computer. Told me to press control, key with windows icon, and the letter R.

Has called several times. I did not do this. Did get a message on my screen that I had a virus. Peter was his name and phone #: 800-639-9463

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- Macon, GA, USA
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I received a phone call from harry perks, aol tech, 1 800 935 0817 ext 114. Harry said my aol email account was sending fraudulent emails to others scamming them for money. He wanted access to my computer to fix the problem. I told him i would call him back. I then called aol customer service who confirmed it was not aol calling me & that they would never call me. I called harry back & advised him i knew he was lieing to me & advised to never contact me again. Harry disconnected the line.

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