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Apalin.com

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Apalin.com Reports & Reviews (1)

- Baltimore, MD, USA

Ad listed on Yahoo.com for Apalin merchandise and is still being advertised. They use CY Network representatives Rachel and Allina to respond to my emails; the only way to contact them. They have listed phone: 442086385417 Co. # 117368866 at 372 Southampton Row, Great London, W1B SHJ, United Kingdom. Made purchases on 3/21 & 3/22, 2023; $49.90 each through Mastercard, my daughter I informed to check as well; they were paid in full. Attach is a short description. After 5 weeks and I get a response today, 4/21/2023, they cancelled the order; that was supposed to be shipped weeks prior and usually I would receive a refund; contact them after 15 days (May 12, 2023) if I have not received a refund. EVERYONE NEEDS TO CHECK THE BLOGGERS, I made a mistake by not doing so and it was not favorable. This is not acceptable customer service from no business since 3/21/2023. Trouble Uploading file. Messages shorten as follows:

APeaches Madden - Mar 28, 2023- Greetings Sir/Madam, just requesting tracking number, or date merchandise will be received, that has been paid in full on March 21, and March 22, 2023. Order numbers are as follows: 00003508 (1) set of gray recliners; and 00005466 (1) white dresser. Thank you for your 5th response of waiting for review by support staff. Have a nice day.

Allina (CY Network) Apr 4, 2023 - Dear APeaches, Thank you for contacting us, and sorry to keep you waiting. First of all, thank you very much for choosing our products. Sorry for the long wait. After inquiry, we found that the product was ready for packaging. It is expected that the logistics information will be updated this week. We will actively track your order. We will notify you by email when the product is sent out, please be patient. warm regards. Best regards, Allina Customer Service Center

APeaches Madden - Apr 18, 2023 - Dear Sir/Madam, your advertisement states up to 10 days for some deliveries; and I am requesting the status of my merchandise, as you have listed it is being shipped. This is going into week 5 and I have not received merchandise yet that has been paid in full. I have been very patient and request a response ASAP, or further action will have to be taken. My cellphone number is (443) 599-5589; my email address is [email protected]. There have been 5 notifications and documents to refer to proper authorities if this matter is not resolved. [00003508 and 00005466]. Thanking you in advance for your immediate response and delivery that has been shipping, according to your prior email response and listed on my status of order.

Rachel (CY Network) Apr 21, 2023 - Dear APeaches, Thank you for your reply. We are sorry to cancel your order. We have been unable to ship the goods due to lack of stock, we have cancelled your order and arranged a refund for you. Usually, you will receive the refund within 3-5 / 7-15 business days. If you do not receive a refund within the time we promised, please feel free to contact us. Sorry again for any inconvenience and poor shopping experience during the whole process. To express our apologies, we will inform you as soon as there is sufficient stock. If you are still interested in the product, you can reorder it. Looking forward to seeing you again in our store! Best regards, Rachel Customer Service Center

APeaches Madden - April 21, 2023, 5:39 AM (54 minutes ago) - Dear Rachel, this is to acknowledge receipt of your email and I will report all transactions since placing my order, and as stated by Allina, and your database that the merchandise was being shipped, only to read your statement that you are short on stock; therefore it was never being shipped. I will notify all proper authorities as for this matter, and I would make certain to inform them as for fraudulent and misrepresentation from your business.

I will wait for my entire amount for order numbers 00003508 and 00005466 to be returned promptly to my Master credit card. I will not be ordering any other merchandise being placed on the dates 3/21/2023 and 3/22/2023. I have informed my daughter to request her funds for her order placed, and not received. If there was a problem with your shipping the merchandise, I should have been informed after every attempt that I have documented saying that it was being shipped; however you were dishonest. Thank you for responding.

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