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Appliance Reports & Reviews (2)

- Chesapeake, VA, USA

I found a dishwasher on their site and ordered it to include free shipping. I have a screenshot of the completed order, and the credit card charge. I never received the dishwasher and I tried to contact the merchant via their only contact information online, and each time I tried to send correspondence an error popped up, "

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

I needed my dishwasher fixed. I found the business on Google. The person, Eric Tebault, then looked at my refrigerator and told me I needed a new seal on the door. I had just had surgery 2 weeks before and was still on medication and was walking with a walker. He called a store to order the part. He told me to give him a check for $235 for the dishwasher repair and the refrigerator part. He gave me an invoice for the dishwasher but no paperwork for the refrigerator. He told me he would call when the part came in. I didn’t hear from him for 4 days. I text him 3 times with no response. I finally text and told him I was concerned that he was ripping me off. He called and told me he would be by the next day. He did not come. I text him again asking him what happened. He came by the next morning with the wrong part. I told him I was done and to get out of my house, but I made him leave the part. I called the store where he got the part, Tribbles appliances, in Norfolk, Va. They told me the party was $49. They cannot refund me for the part because he purchased it.

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