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SCAMPULSE
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SCAMPULSE
If you know any contact information for [email protected], help other victims by adding it!
Scammer's website none
Scammer's address 4872 Topanga Blvd Ste 289, Woodland Hills, CA 91364, USA
Scammer's email [email protected]
Victim Location OH 43015, USA
Type of a scam Other
We used this company in a pinch in March 2022 to move from CA to OH and it was awful. The two man crew showed up to our house with a truck that looked like an unmarked moving truck. They told us that we X amount of space that we had already paid for and would tell us when we came close to our cap so if needed to purchase more space we could. Well, we didn't even have our big furniture like our beds, couch, or TVs on the truck by the time they were telling us that they were hitting our space cap. My husband looked in the truck, and they weren't even stacking boxes or anything up, so the space they were using wasn't even being used to its full potential. My husband pointed it out several times and asked them if they were going to stack higher so we could get full usage out of our allotted space. They said yes, but they never did.
So, we purchased more space. We purchased more space THREE times. Despite purchasing all this extra space, we were still shorted a section on the truck, AND nothing was stacked. So there was about half of the truck that wasn't even being used!! We left behind SO many things, it wasn't even funny. There were shelves in the garage that we left (that could have been used to stack); misc. boxes that we were going through deciding what we could leave behind because, you guessed it, there wasn't enough space. But remember... half the truck wasn't even being used because they weren't stacking anything. It came to the point that the guys were just setting stuff on the truck in haphazard ways.
They weren't putting inventory stickers on anything while they were loading. They weren't filling out the inventory sheets while they were loading. We overheard one of the guys saying that they needed to hurry up because he wanted to drive to LA to go see his daughter by a certain time. I understand that. I have kids. But, he was scheduled to do a job, was doing a pretty shoddy job. Before they drove off, the inventory sheets were STILL not filled out, but they needed to hurry up. We were in a rush also, so it didn't hit me until later that I was signing something that wasn't fully filled out. Before we left, I asked for a copy of the contract and inventory lists, and I was told I couldn't have a copy of it. (WHAT?!) He said I could call Barbara and get a copy emailed in the next couple of days.
Okay, fine. We took a brief inventory of the things that were left behind before we started driving our 3 day journey. I kept calling and texting asking for a copy of the contract. I never got it. I literally never even saw it until the truck drove up to deliver my stuff.
That was interesting. There was supposed to be a 4 man crew unloading the truck. I asked the driver if he wanted me to look at the stuff and tell them the rooms for everything, or stick a label on the rooms. The driver told me that it was extra for them to take the stuff inside the house. Everything needed to be just dropped off in the garage. Seriously? I told him I had never heard of that, and this was my 4th cross country move. The driver started arguing with the guys who were unloading the truck, telling them that they needed to just leave everything in the garage. Three of the guys were local, one of the guys came with the driver. The guy that came with the driver stayed in the truck and didn't help at all. The driver walked around on his cell phone the whole time, arguing with the local guys about them bringing my belongings in to the house and telling them to hurry up. The local guys told the driver that they weren't going to leave me stranded with all the heavy boxes and furniture dumped in the garage. The driver came inside at one point and told me that I was only allowed 3 or 4 hours I think for them to unload, and because they didn't start right away at 8am, then my time was cut short. I told the driver that I was home, I was ready for them, and he sat outside in front of my house for an hour. So it wasn't my fault, and he needed to finish up the job and not cut my time short.
I asked about how he wanted to do the inventory count, and he got extremely annoyed with me. His entire attitude and demeanor changed as soon as I brought up inventory counts and checking the numbers on the tags. The driver gave me the paperwork, and it was the worst inventory counts I'd ever seen. I didn't know how I was supposed to ensure that my things had made it with the general way that things had been written down. The whole time I was trying to count, the driver was following me, close behind me, breathing down my neck, trying to hurry me along. He kept telling me that all the things were there, why did I need to count right now, I w[censored]ding him up, I could count later, there was a way for me to make claims, I needed to hurry up, if I kept them over their time then I'd be charged for extra time, etc etc.
I finally said that it looked like everything on the inventory sheet was there, but what did I need to do about the things that were missing or broken. He told me I needed to contact the person I had been working with in the beginning. So he forced me to sign the paperwork. I asked for my copy, and he told me that he wasn't allowed to give me a copy!! So I took a picture of the contract and paperwork.
I finally completed our claim, and almost everything was denied. Why? Because it wasn't written down on the inventory lists that were written in such a way that can't even be counted or taken care of properly!!! So we are now out thousands of dollars from the things we left at our old house, and we are out the cost of the things that were damaged that we now we need to replace with our own money because of how the claims are handled.