Aspens Jewelry 2024 Reports & Reviews

Aspens Jewelry Reports & Reviews (74)

I ordered a windchime from this company over a month ago! They still have no tracking on my order! I have sent them numerous emails requesting updates and have gotten no response! They charged my credit card for this order! They are a scam company!

Useful

I ordered 2 wind chimes in June and 5 months later got 2 cheap chimes, not the ones I ordered.

Useful

Never got my order of $20 that I ordered back in April 2020...it's now middle of July. The tracking number sent to me didn't work.

Useful

I ordered $67.55 of merch from them May 1, waited a month due to COVID delays. When I reached out to them via email I never got a response. Now going on 3 months with nothing. I googled info for the company thinking I had an old email address only to find this forum. Hearing of eerily similar experiences gives me the feared affirmation that this was a scam. Shame on people like them to take advantage of others like this. Pissed.

Useful

I ordered from this company on May 1 with June 9 (total of $38.80), I wrote to check on the order and received a message saying things had been delayed on June 10 with a note that my tracking number should be on its way. I have not received any tracking numbers nor my order. Today, I called the phone number on Facebook and was connected to the Google Voice which shared that the recipient was not available. I too am angry about this. Will be looking into it further and contacting my bank.

Useful

- Lexington, KY, USA

Scammer's phone (720) 744-2117
Scammer's website www.aspensjewelry.com
Scammer's email [email protected]
Country United States
Victim Location KY 40504, USA
Total money lost $38.80
Type of a scam Online Purchase

I placed an order with this business for a total of $38.80 on May 1, 2020. I immediately received a confirmation of my order which stated, " We're getting your order ready to be shipped. We will notify you when it has been sent." I received no further communication until June 9, when I wrote inquiring about my order since it had been over a month. I received an email message June 10 requesting my patience that the company was going through "a major delay due to COVID-19." It stated that the company was now caught up, order were being scanned and shipped out and "tracking numbers should be coming shortly". I also found a note on the company's Facebook page explaining the delay in orders and asking customers to be patient which was posted May 6. On July 10, when I still had not received the order (or a tracking number), I again wrote the company sharing my frustration and that I would be reporting them. I found the above phone number on the Facebook page as well and called it on July 10 to be connected to a Google voice number to be told the recipient was not available. At this time, I searched for Aspens Jewelry and found a number of scam reports for this company at scampulse.com/aspens-jewelry-reviews.

Useful

I ordered 2 wind chimes in May 2020. The amount was 35.00. I even got a text message saying my order was on the way. They gave me a fake DHL tracking number. I have NEVER received my order or a refund! Something needs to be done to these people!

Useful

I just contacted Ryan Leven out of Colorado. I am wondering if this is the owner like someone said. It says he is self employed so this might be how he supports himself! I will see if he answers my message

Useful

I received my order after a few months. I thought it was a scam and was surprised when the items arrived. I had given up on it. Know that if you order it may take MUCH longer than 4-6 weeks.

Useful

Scammer's website aspensjewelry.com
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email

On April 3rd 2020, I placed an order in the amount of $35.70. I received a confirmtion email stating the order number was #4210 and that I would receive an additional email when the items shipped. I never received that email. I attempted to contact them via email twice requesting an update or refund. It's now July 1st and I have not received the product or a response.

Useful

Are we going to do something about this? I'm angry and frustrated that I was robbed. The confirmation email looked very legitimate. I placed an order in March and now it's almost July- out $ 38.90.

Useful

I also found this company on Facebook and Instagram advertising, stating that they were going out of business and having a sale. I did some research and it seemed legitimate so I placed an order for $55. This was on May 1st. My card was charged right away but I never received a notification that the item had shipped. After waiting several weeks, I sent an email requesting an update on the status. Email is the only form of communication given on their website. The website says they usually reply within 24-48hrs. Totally disgusted with this company.

Useful

My niece asked for some necklaces for her birthday specifically from this company. I should have looked it up, but trusting that she was savvy about who to order from, I placed the order on May 15 for her birthday on May 23. The website ALMOST looks legit, even the confirmation email. But that's where it stops. Subsequent emails asking for shipping status are ignored. I have reported this website/company to the FBI https://www.ic3.gov/default.aspx, I suggest others do the same. The "notices" on their website and Facebook page regarding Covid-19 are a complete fraud taking advantage of the situation. The pandemic has absolutely nothing to do with the shipping of jewelry and good business practices.

Useful

Similar to other complaints I ordered several items totaling ~$55.00 on April 4, 2020. I wrote them April 30, they responded with an assurance everything would be shipped out in the following two-three weeks. Today, June 24th, I have received nothing.

Useful

I ordered several items totaling $38. 27 April 24, 2020. I wrote them May 4th, they responded with an assurance everything would be shipped out in the following two weeks. Today, June 19th, nothing. I wrote again, both in email and on their Facebook page, we shall see. How do I get my money back, I wonder?

Useful

I have never received my orders (one for my daughter and another for myself from February) and inquired at "support for Aspens Jewelry" three times over the past few months. I never heard anything. Does anyone know how to possibly get the card amt refunded?

Useful

The owners name is Ryan Leven

Useful

My initial purchase was on 4/23. After emailing Aspens jewelry a couple times inquiring about order/shipping status and no response, I emailed again requesting refund and the next day they sent me a shipping notification with a nonexistent tracking number.

Today I disputed the payment with my bank and filed a complaint to the Federal Trade Commission https://www.ftccomplaintassistant.gov/#crnt I encourage everyone to file as well.

I only spent $21.80 but the website is still up and they now have “free shipping over $34.99” hopefully this will keep others from being scammed.

Useful

Scammer's website aspensjewelry.com
Scammer's email [email protected]
Country United States
Type of a scam COVID-19
Initial means of contact Social media (e.g., Facebook)

Like so many other previous posts, I have had a similar experience as others. I placed an order on April 25th for $31.80. I saw an ad on Facebook and googled the company and could not find bad reviews. I placed at order on April 25th. I contacted Aspens Jewelry on May 10th about my order. They responded by email on May 20th that my order was delayed because of COVID and that I should be patient. I contacted the company again a week ago with no response. They sent me an email on May 27th that my package was shipped with a DHL tracking number. On the the DHL site it says my order is still waiting to arrive at the distribution center so it was probably never sent to DHL. Do not order from this company. It is a scam!

Useful

I co tasted a Ryan Leven from Facebook. Someone said he is the owner. He lives in Colorado and is self employed. Maybe this is his self employment! He scams everyone out of their money!

Useful

Same exact scenario as you. Disappointed and disgusted. Lesson learned.

Useful

I put in a order for $24.80 on April 19. I emailed on May 5 on my order and was assured they would get it to me. Still nothing. I emailed on May 30 with no response and again today, June 13. They charged my debit card. I am going to try to get my money back or see what kind of recourse I have.

Useful

I order under $30 items and never received them. I tried email several times. Even found a FBprofile to no avail.

Useful

I ordered two items may 4th, 2020. I have not received my order and continue to be unable to contact customer support via messaged or phone. A knew add popped up today on FB. I took a minute to retrieve my order information, went back to my page; the aid advertising 50% off sale due to store closure, was gone...

Useful

Victim Location 98027
Type of a scam Counterfeit Product

This company was advertising on Facebook and Instagram, stating that they were going out of business and having a sale. I did a little research and it seemed legitimate so I placed an order for $75. This was on April 21. My card was charged right away but I never received a notification that the item had shipped. After waiting several weeks, I sent an email requesting an update on the status. Email is the only form of communication given on their website. The website says they usually reply within 24-48hrs. I sent a few more emails and never heard back. I found their Facebook page with a post from May 6 saying that due to COVID-19 things were a little delayed but they planned to have all orders shipped by the end of May. There were several comments on it, some saying that they had received their order and were happy with it (I assume these are fake) and many more said they had been waiting a while and never got their order. I tried to call the number listed on their Facebook page, it picked up automatically and asked for my name saying that I would then be directed by Google voice. I didn't go any farther with the phone call. I have reported this company's pages on Facebook and Instagram and disputed the charge with my credit card company.

Useful