Asphalt Road Services Reports & Reviews (1)
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Total money lost $4,500
Type of a scam Home Improvement
While the work was in progress the supervisor came to me with the paperwork (he tried, too hard, to be “friendly” & was, in fact, overly familiar) but I was feeling uneasy about the speed (haste) at which the work was being done. The supervisor then said, “I guess we should talk about the “extras”. I said, “What extras?” “The sealing”, he said (again, not a word has been said about “extras” by the young man who gave me the quote). For $3990 I had assumed I would be given a professionally applied, attractive sealed asphalt driveway. “How much?!” I asked. “$1000” Said the supervisor. “No, I thought the sealer was included in the quote, I’ll pass on the sealer.” The supervisor then used “scare tactics” on me even though I had said “no”. He said I could apply the sealer myself but it was messy & expensive and I’d have to do it every year whereas their sealer would last for about 3 years or so. He then quoted a lesser price but it was still way too high. Finally, in exasperation, & feeling uneasy & angry, I said “ok”. I signed in the spot he indicated (assuming it was like a work order in a garage). Only later did I realize that I’d just signed a “release” stating that “property owner or agent has inspected and satisfied with the job site” (The English error is theirs & the driveway was still under construction!). He then informed me that payment was by cash or certified cheque (no credit card). As I was filling out the cheque for $4500 he noted that the bank on my cheque was just a short distance away and said, “I’ll just take this to the bank & get it certified – that won’t be a problem will it?” The look he gave me put me on the defensive and I said “No”.
I asked about the warranty (the young man had said when he was making the quote, 4 to 5 years) and the supervisor informed me that there was no warranty on driveways. In fact the work order/release form, at the bottom, states: “No guarantee or warranty on vegetation growth in asphalt and no guarantee on base material (i.e. crushed or recycled asphalt and gravel) or water drainage”.
When I asked about the weeds that had been in the original driveway the supervisor said they had “poured diesel fuel on the weeds” in the driveway. He then stated that if I had any weeds to just pour diesel fuel on them, push them down & make sure I don’t pull them out or they’ll make a hole in the asphalt.
Two members of the crew then applied the sealer using wands & “wet” the new asphalt driveway (after rummaging in my garage to find a cardboard shield, which they then left for me to dispose of), to prevent overspray. The entire sealing of the still steaming asphalt took less than 5 minutes.
Soon after xxxxxxxxxxxxxxxxxxxxx. moreorless cleaned up and left. The entire construction took one hour from start to finish.
On closer inspection of the new driveway, after the crew left, I noted many imperfections in the asphalt (due to hastily rolling the hot asphalt). I have no doubt the “new” asphalt driveway is going to deteriorate to eyesore condition in a few short years. The thickness of the asphalt, over the old driveway, varies from 1.5 to 2 inches.