Asus.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Asus.com, help other victims by adding it!
Scammer's website www.asus.com
Scammer's email [email protected]
Victim Location FL 32904, USA
Total money lost $239
Type of a scam Other
I purchased the ASUS 'ROG Crosshair VIII Dark Hero ATX AM4' main board for $429.00 from ASUS. The main board had a problem and RMA’d back to ASUS, three different attempts were made by ASUS with three different RMS and no fix. I did some research to find other boards that were compatible with my CPU. I found another ASUS model 'ASUS ROG STRIX B550-F' for $189.99.
The new model is working fine with no issues. The difference in cost between the two boards is $239.01 i contacted ASUS for a refund of the difference. ASUS support informed me their policy does not allow refunds. I have a hard time believing a company of this size has such a policy.