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Athartle.com

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Athartle.com Reports & Reviews (1)

• Apr 22, 2024
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When I researched the company their website states they are out of Santa Monica, CA. I preferred that over ordering from a random China website. So I ordered a cute swim suite. When the Item was received it was the wrong size, and their web site described the item as being floral but it was orange/fruit. Their return policy stated they would remedy any issues so I contacted them and they initially stated they would only refund me $8 of my $44 order. or to return for full refund I would have to pay for shipping. They upped the return to $14 when I complained that $8 was not even close to remedying any issues that were their fault. I asked what the process was for exchange, still having to pay for shipping out of my own pocket, over $20, Then once received they would ship out my replacement. I feel like their website needs to be shut down as they lied about their office location. And their slimy business practices are despicable. I will be giving the item to a neighbor that it will fit and have accepted the $14 only because I have no recourse.

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