Auction Direct USA Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Auction Direct USA, help other victims by adding it!
Scammer's website in person
Scammer's address Route 96, Victor, NY 14564, USA
Scammer's email [email protected]
Victim Location NY 14564, USA
Total money lost $2,899
Type of a scam Counterfeit Product
From day 1 this experience has been a nightmare: let’s start with the initial scam with warranty and financing - I was told I needed to purchase a warranty to acquire financing. The tablet shown to me only presented 3 options with a warranty cost attached to each option. When I asked the sales rep he deferred to the finance manager who said yes I did in fact need a warranty. I asked three times and three different ways and was told all three times yes, the warranty was required. **This was later found to be a lie - when I called my finance company and was told I was not required to purchase this product which was a $2899.00 cost added to my principal. I cancelled the warranty however this 3k went to my principal so despite my 5k down payment - I was out this 3k that I could have allocated elsewhere.....like perhaps the upcoming repairs I was not expecting having purchased a new vehicle which allegedly has a "comprehensive" mechanical check. **Allegedly!!
Let’s get to the repairs -
Windows had small cracks everywhere - but was told they were filled and were not a safety issue so no they would not repair or replace the window - yet could not provide me with paperwork saying the cracks were previously filled.
Back windshield scratched from a bad wiper - they could not repair these scratches but were sure I could find someone to pay to repair the scratch across the whole window - at my cost of course.
Next - set out on a trip with my new car and upon my return 2 days later the flex pipe in the exhaust system had failed which left me driving a car that was excessively loud and in need of immediate repair. This was on day 3 of driving off of the lot.
When I picked the car up the windows seemed sluggish and were not rolling up and down properly - told them the motors sounded bad. Mechanics said that the motors were fine and they cleaned the tracks .......guess what - nope - two days later it snowed and my windows did not roll back up.....both motors needed to be replaced!!
Next I call because there is a noise in the rear wheel sounding an awful lot like a wheel bearing
The warranty never covers anything according to the 5 people who were there nearly every time I go in. Ask if you need it!
Flex pipe / window motors / windows chipped / Brakes / a caliper which I had to pay for and now a wheel bearing I am responsible for.....all in three months - avoid this place if you can!!!