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[email protected] Reports & Reviews (1)

- Green Bay, WI, USA • Dec 17, 2024

I received an email that looked legit from Customer Service stating, "Your Amazon.com account is temporarily on hold due to suspicious activity." ( CASE-ID: 385051812)

I cannot copy and paste the text from the email to this report (in order to show what the email stated exactly, which in itself is suspicious because I have done so in the past on a lot of things but can't with this as the copy option is not available) The email was as follows:

Hello,

An unauthorized party may have accessed your account.

To protect your account, we have temporarily placed your Amazon account on hold and cancel any modifications made by this party. Please verify immediately to regain access to your account. Once you provide the required information, we will review it and respond within 2 hours. You will not be able to access your account until we can verify the information you provide. We hope to see you soon.

Account Specialist

Amazon.com

https://www.amazon.com

Then it had a button to click that said Verify now. (It's Christmastime and I still have a few more things to get so I proceeded)

When you click the button, a screen pops up with Security Checkup at the top. Please enter the information that matches your account. 1. Mother's maiden name. 2. Date of birth 3. Social Security Number 4. Phone number. Then Continue ... I did not continue and am reporting this instead.

I know enough to never give this info and did not continue. I logged into my amazon account with no problem.

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