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Avana Reports & Reviews (1)

- Annapolis, MD, USA
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Avanastore.com had been spoofing my company's contact information, currently our phone number. They have been "selling" fraudulent e-books, and when the customer realizes they're not getting the e-book emailed to them, they call us to check in on their order. We then have to explain they spoofed our phone number, it's a scam, and to call their bank to get the charge reversed. The webstore keeps shifting their domain, it's been avanastore.com, orangeup.store, califcrusis.com, Facat.store, and noland.store. They have changed their listed physical addresses several times, at one point they had our business address listed as well. Currently they are just spoofing our phone number. With the quantity of calls we receive daily being in the dozens, this must be a large scale scam and it has been going on for months for us, possibly years before us. Avana is the current iteration of the website since around December 2020. We have tried to stop them via their hosting company and through where they purchased their domain. We have reached out to the publishing companies who make the books they have fraudulently listed. We have filed reports. We have come across several other companies who they have spoofed. I believe our phone number is the longest spoofed contact info they've continued to use. Please help us stop these scammers. They're wasting our customer service reps time, and I feel really bad for the huge numbers of people we know they have stolen money from. 

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