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Axs.com Reports & Reviews (1)

- Manteo, NC, USA • Apr 17, 2024

I bought a set of tickets for Nrw Orleans Jazz Fest for May 2, 2024 at a cost of $1076. I was suppose to make 4 payments of $256 a month. By the 3rd payment, my card notified me that my account was compromised. I changed payment type in my AXS account and the last payment was never withdrawn. AXS canceled my tickets telling me that I cannot have a refund for the 3 payments I previously made. They want to issue a credit to an event which is sold out. Please help. They are not willing to work with me.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

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