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Back In Time / Clock Repair Pros Check Payment for Incomplete Services Scam

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Back In Time / Clock Repair Pros Check Payment for Incomplete Services Scam Reports & Reviews (1)

- Carrollton, TX, USA

On April 22nd, I found Back in Time clock repair online. The website looked authentic, and being part of a military family, I liked that his website mentioned that he was a vet, etc. After completing an online form, Mr. Hicks phoned and said he was near my address and could stop by. When he arrived, my husband had gotten the clock started again. Mr. Hicks looked at the clock and said that since it was 30 years old, he recommended that we replace the internal mechanism, and if I replaced the mechanism, it would last another 30 years. The parts had to be ordered from Germany and would take two weeks. We wrote him a check, and he provided us with a receipt.

The address on the website doesn't exist. I've attached a copy of the receipt we received.

Two weeks came and went, and we didn’t hear anything. The only communication I’ve had with him is when I phone him to check the status. Over the past eight weeks, excuses have been that the parts are still on order or that they are due this week. On June 2, when I reached out, I was told that the parts had just come in and he would call me the week of June 5-9 to schedule a time to install the parts. I didn’t hear from him that week. I emailed him on Monday, June 12, and left a voice message. He has not responded to either.

It has been eight weeks, and he is no longer returning my phone or email messages.

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