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Bank Fraud Imposter Phone Call

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Bank Fraud Imposter Phone Call Reports & Reviews (1)

- Crockett, CA, USA • Jul 05, 2024

THE INITIAL CONTACT WAS BY PHONE. THEY IDENTIFIED THEMSELVES AS BEING A REP FOR CHASE BANK AND THAT THERE WAS A FRAUDULANT TRANSACTION ON THE ACCOUNT. THEY PROMISED TO SEND NEW CREDIT CARDS. THEY THEN OFFERED CREDIT COUNSELING SERVICES AND REFERRED THE PERSON TO TWO OTHERS WHO TALKED TO HER FOR 4 HOURS. AT THE END OF THE CALL THEY SENT MY FRIEND A CONTRACT TO SIGN ON HER CELL PHONE. SHE INITIALED IT USING DOCUSIGN BUT TOLD THEM SHE NEEDED A HARD COPY SINCE THE PHONE MADE IT HARD TO SEE THE DETAILS. WITHIN 24 HOURS - USING HER CREDIT CARD NUMBERS THEY HAD CHARGED 13000.00 IN NEW CHARGES. THEY ALSO TOLD HER IN WRITING IN THE CONTRACT NOT TO CONTACT ANYONE FOR ADVICE OR THEY COULDN'T HELP HER. SHE THEN CALLED CHASE TO CHECK ON HER NEW/REPLACEMENT CREDIT CARDS AND CHASE SAID THERE WAS NO FRAUD AND THAT HER ACCOUNT WAS FINE, THAT IS WHEN SHE KNEW SHE HAD BEEN SCAMMED.

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