Basecharm Reports & Reviews (1)
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If you know any contact information for Basecharm, help other victims by adding it!
Scammer's email [email protected]
Country United States
Victim Location OH 45042, USA
Total money lost $150
Type of a scam Online Purchase
Well when they finally did arrive, only 1 dress looked like the picture online, the others weren't anything like what was pictured, and the one that looked half decent wasn't the size I ordered. I emailed them asking for a refund, even sent them pictures of what they sent me. All the said they could do was give me a voucher for half of what I paid, and I had to pay shipping for what I returned. I returned them all. After many back and forth emails, they told me they wouldn't refund me, even though their own website says they would offer refunds within 30 days. I decided to give them the benefit of the doubt, thought maybe it was just a huge mess up, and took the voucher. I figured at least I wouldn't lose all my money.
So I ordered a couple more dresses/outfits. They arrived and they were not AT ALL what was pictured!! I am beyond livid and they are only offering another voucher for their website. LOL! No way! I've lost money, and I don't want others to lose theirs and waste their time. Don't EVER order from this website, or anything that sounds around the same name. I believe they have a few websites that sound the same, but are different.