Beacon Reports & Reviews

Beacon Reports & Reviews (2)

- Jackson, NJ, USA • Dec 01, 2023

Scammer's address CA, USA
Country United States
Victim Location NJ 08527, USA
Total money lost $2,379
Type of a scam Travel/Vacation/Timeshare

My wife and I were called to go to a presentation and listen to it without having to buy anything and we would get a free vacation. We decided to go because we figured we would get a free vacation. We came there and sat through a video where we were showed how the service would work and then we spoke to a salesperson. They claimed that the company Beacon was sponsered by Prudential and other big names, but we later found out that wasn't indicated anywhere else. The salesperson kept trying to get us to buy by saying that since we own a timeshare we will get even more of a discount and that if we sign up today, we will get the biggest discount of all. He also bribed us with a lot more "free" vacations and vouchers for restaurants. After we signed up, first they wrote the contract incorrectly, after saying it would be one amount, but writing the higher amount for monthly payments. If my wife didn't catch that, we would've been scammed even more. Then, we didn't even get our login credentials to be able to try the service until 2 weeks in, and their cancellation policy is that you can't cancel after 5 days have passed after the sign up date. Once we tried the service, we realized we had been scammed since the service didn't work as they claimed it would. They said that we would be able to get big discounts on hotels. After trying to look up hotels for a weekend getaway, everything we found said that the deal expired after we clicked the deal. Not only that, but the deals we found were more expensive than sites like *******.com and *******. We were led to believe that this service would be considerably cheaper than those sites. When I called Beacon, the person I spoke to sounded like he was located outside the country and he kept talking to me in circles. He kept referencing the 5 day cancellation period and wouldn't give me answers to my questions. After going around and around in circles, he finally gave me the name and contact information of the billing company Beacon uses, named The Conrad Companies. I called them and they were very friendly and helpful. They even told me that I'm not the first person to have this complaint. They were able to stop and cancel any further payments that my wife and I were expected to make for this service. They tried to speak to Beacon and get our deposit of $2379, that was submitted to a company called DG Ventures, back, but Beacon wouldn't budge. This all took about 4 months. Finally, Conrad told me that unfortunately they can't get our deposit back and that I should try to dispute the charge with my bank. So my wife and I tried to do that and got ahold of a customer service representative at our bank. She contacted Beacon using a phone number she found on their site. She told us the Beacon representative did the same thing to her, they kept talking in circles and refrencing the 5 day cancellation period. She told us that they were holding because they wanted her to get us on the line. But, when she merged the call, the Beacon representative had already disconnnected the call. So we weren't able to get anywhere by contacting our bank. We also tried to contact the sales representative who took our direct deposit and was there during the presentation, but he said he has nothing to do with payments or cancellations, he's only the salesperson. Also, my wife and I kept getting more calls from Beacon sales people to get us to come watch a presentation, despite the fact that we had already signed up for their services. Even when we would tell the sales people that we are already signed up, they would still keep calling us.

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- Kansas City, MO, USA

Scammer's email [email protected]
Country United States
Victim Location MO 64109, USA
Type of a scam Debt Collections

I am getting slammed with emails with the following. Not cool.

After sending you the several E-mails, We have not received any response from your side; it seems you are clearly avoiding this legal matter.

This is the final notification from our side to let you know that the Company is going to proceed ahead with the legal action against you.

You have to pay at least $100.00 by today or the case will be downloaded on Tuesday, December 5th, 2017.

Once the case gets downloaded the Company has following rights:

• Contact local law enforcement agencies;

• Contact your bank(s) and credit card companies;

• Contact the three major credit bureaus and request an alert be put on your file;

(Note: Once the case gets downloaded then your employer will be notified, the major credit bureaus will be informed and also we will freeze your bank account).

So kindly update us with the exact date within this week so that we can put a hold on your case file and update your account accordingly.

Do revert ASAP.

Best Wishes.

beacon

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Beacon Reports & Reviews (2)

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