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Bear R Us

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Bear R Us Reports & Reviews (6)

- Iselin, NJ, USA • Dec 19, 2024
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Ordered a doll on their website on 10/25. I have still not received item to date even though my card was charged at the time of order. Emailed them several times to resolve this issue and they still have not resolved anything. They sent me a fake tracking number from China which means the product is likely fake as well since it is a brand name Barbie doll which is out of stock everywhere.

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- Washington, DC, USA • Dec 17, 2024
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I had placed two separate orders for the diwali Barbie doll on October 31, 2024 from the bearrus.com website. I received email confirmation that the orders went through and the expected shipping would be five to ten business days. Approximately two weeks later, having not received any indication that the items had shipped I reached out and asked for the order status. I was told there was a delay due to overwhelming demand and it would be shipped out before the end of November. I later received a tracking number that oddly showed the shipment coming from China and one of the orders showed delivery but it was never delivered. The other order does not show that it was delivered. I sent them a follow up email asking what has happened to my order and my concerns, however they are no longer responding to me. A subsequent Google search showed me the exact same thing happened to others.

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- Canton, MI, USA • Dec 12, 2024
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The business marketed a product that was in high demand — showing pictures of the product and description of the product. The product was a squishmallow advent calendar. When it came it was too small, clearly a fake and not plush. I only realized the product was coming from China after I ordered it. I paid through PayPal. The company sent me around 10 emails trying to upsell me on other products before shipping my product. It did arrive but was clearly a counterfeit. My email address, phone number and address were provided to the company but since I used PayPal I assume that is the only PII that they have.

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- Scarsdale, NY, USA • Dec 08, 2024
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Bear R Us is a website that looks very legitimate, It has a real Address in Buffalo NY ( actually anything you " buy" on this website will say its coming from China with a fake Chinese tracking number), which is really just a giant warehouse, the website has lots of products for sale that look legitimate, but are actually just screen shots from other websites. They state that products ship fast within 1-2 business days, but you wont get a shipping notifications until you complain to your credit card company probably a few weeks later when you realize you've been scammed. I have been waiting over a month and have achieved nothing but emails from this website asking me to remove my complaint against them. Then you will literally get a shipping notification that same day! But guess what, the item never actually ships, you'll just get a fake tracking number on some Chinese package tacking website with very strange movement from the package, and then it never shows up, although their fake tracking says it was delivered. And they use this to try to dispute your own dispute to try and retain that money they scammed you out of. This website is a scam and nobody should be attempting to purchase anything from here. It really needs to be shut down.

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- Princeton, TX, USA • Dec 05, 2024
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The scam website is using images of another product for their Micromallow advent calendar and false specifications. The website depicts 24 small plushy Micro squishmallows and what is received ais clearly scam product with fake photocopied labeling and the product t is not described as on their website. What is received is a hard non plush fake knock off item

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- Chadds Ford, PA, USA • Dec 03, 2024
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Website showed pictures of another product and was attempting to sell a different product using those pictures.

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