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Beautynook.ca

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Beautynook.ca Reports & Reviews (1)

• Oct 15, 2024

Beauty Nook is a website that appears like a lot of other legitimate business that sell skincare and also provide services in a brick and mortar location. I ordered a specific eye cream from them that not all spas locally carry. After my order I received a confirmation email to look for shipping info in the next 24-48 hours.

A few days later I received an email notifying me that sometimes orders are delayed due to supply chain issues, etc, and their team is working to get my order to me. This didn’t raise an alarm yet because it would be me the first time a product I use is back ordered so I wasn’t too worried. Then 5 days later I received another email telling me my order is in their queue and they were working on getting it to me as soon as possible. I am busy, I have young kids and I work so when I finally had a minute to think about where this order was I felt like it was really off. Their “queue” shouldn’t be so long that I would still be waiting, so I emailed them for an update. After I emailed I checked online to see if others had reviewed Beauty Nook. Yes, many others have reviewed their company and the reviews are terrible. Lots of people complaining about orders that were never shipped, others had received identical emails to me and then never received their products. I have sent 3 messages trying to contact the business now and haven’t received any response. Their phone number goes unanswered.

I don’t love that they have my information (address, email, etc), I’m sure it’s a fraudulent business and they seem to be taking peoples money and getting away with it. If there are other organizations I can report them to please let me know, I would hate for others to lose money to them.

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