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Beautyuer

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Beautyuer Reports & Reviews (2)

I two dresses, right after I bought them, I wanted to return one of the dresses. I immediately emailed customer service, told them which one I wanted to cancel. They told me I had to wait till it ships, so I did. Once I got it after four weeks, I tried on the dresses. IT WASNT ANYTHING LIKE THE PICTURE! They are a SCAM! So I tried to return it, and after telling them how I will write a bad review, they then told me I could return it for full price back, instead of 15% back! To send it back would have costed me 100 dollars to send it back. Worst company ever, everything is so cheaply made. My dress should have costed 5 dollars not 34!

This website is a scam. For weeks their customer service representatives have blamed the order delay on "shipment issues" or "we are waiting on the clothing from our buyer". When I asked for a refund they went completely silent and have not responded to me. Weeks later the order status still says "awaiting shipment".

Additionally, the customer service representatives all responded with poor grammar, strange fonts and sizes and were never able to find my account info. All of it is off and definitely fraudulent. I have still not received a refund or the items.

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