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Bed Bath & Beyond Impostor

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Bed Bath & Beyond Impostor Reports & Reviews (13)

- Wilmington, NC, USA • Mar 26, 2024
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Placed order Aug. 23'. Site stated it was a closeout sale. Received tracking information in Sept. 23' items were supposed to be delivered on September 20th

Never received items. I've been sending emails twice a month ever since and I receive the same reply over and over again.

customers,

Thanks for your email. We apologize for the inconvenience.

We will contact the logistics provider to confirm whether the package has been delivered , and we will contact you in 3-7 working days.

Thanks for your patience and understanding.

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- Lynchburg, VA, USA • Mar 07, 2024
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I purchased what I thought was an authentic 40oz Pink Stanley cup for $63 on the bed bath & beyond website as it was portrayed to be. Once I received it and compared to my other actual Stanley cups, I sadly quickly noticed it was very fake.

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- Draper, UT, USA • Dec 21, 2023
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Facebook add for close out on Willow Tree figurines. Placed two orders. Ordered as gifts and to replace some broken pieces. After my order did not arrive in a timely fashion, I contacted the support email. They responded that things may have been taking longer in customs. It has now been almost two months and I’ve never received my orders. They sent me a fake tracking number and everything.

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• Dec 14, 2023
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I kept getting emails from them with sales and discounts. I finally purchased 2 sheet sets. I inputted the wrong postal code by mistake so I tried to call them. The wait time on the phone is 240 minutes. There is no one on the other side. I've emailed, texted, called. No response except an AI and they keep asking me the same information over and over again. The AI says they have no record of my last name or email address or order #.

When I go on Facebook they have a page and lots of other people have been scammed too. They are posting their stories there.

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- Barrington, NJ, USA • Dec 11, 2023
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My confirmation orders KOOJASE230812040350137 AND KOOJASE230812025436889 was placed on BED BATH & BEYOND online site on August 11, 2023 and I have not received either.

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- Lehi, UT, USA
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Using social media the company indicates that they have an overstock of WillowTree nativity sets. They take payment for the sets and send a receipt via email for the payment. The email does not include an order number or an order confirmation. Just a receipt for the money they took.

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I was looking for a coffee table and found the one that I like from a site that claimed to be Bed Bath and Beyond. I knew that Bed Bath and Beyond declared Bankruptcy earlier this year and did a google search about the company. Google reviewed that Bed Bath and Beyond had rebranded itself as an online store. As I really like the design of the coffee table, I placed an order on October 29. I got an emailed confirmation that the estimated delivery date is Nov. 7. Two days later, I received an email from the "SO-CALLED" Bed Bath and Beyond that my order was "OUT FOR DELIVERY". A couple of days later when I track the progress, it said the packaged was "DELAYED" and "Being held at a Fedex facility in Baffalo". By then I realized that there is no hope that my order will be delivered. Today on Nov. 8, out of curiosity I clicked on the "track package" button on the "FEDEX" site and it said my package was 'DELIVERED" to Cheektowaga, New York !!!

I would like to share this with others that the scammer tried so hard to show it was a legitimate business transaction. I would like to alert the general public of these unlawful scammers.

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- Midlothian, VA, USA
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I thought I was ordering from Bed Bath & Beyond- a store going out of business. Order placed 7/29/23. It never arrived, I contacted customer service many times and was told it was delivered. Then told shipment was lost. They do not want to refund the full order amount.

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- Tuscumbia, AL, USA
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Discounted prices on all things to 80-90% off

Charged a $2 insurance fee

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ScamPulse.com offered final sale items. Took money, sent a tracking number then closed site so unable to check. No response to any emails

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They were offering products at a reduced rate using an ad on fb. They used the same font and pictures of items as the real store. Once i received the confirmation email the font and logo had changed.

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I saw an advertisement online for a bed bath and beyond going out of business liquidation sale. I went on to purchase a king sized bedroom set, a sofa set and a patio set. After the purchase I called the number which was invalid to check on the status of my order. I also email to check on status of the order and my email returned because it was an invalid email address.

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Offered sales items from bed bath and beyond. 2 orders placed July 18. Not reply or tracking number provided

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