Bella Oasis Hydrating Skin Care Cream Reports & Reviews

Bella Oasis Hydrating Skin Care Cream Reports & Reviews (3)

Reported details

Phone: 1-866-340-2610
Website: belleoasiscream.com
Address: 2781 West McArthur Blvd, Suite B, #613, Santa Ana, CA 92799
Email: nonw
Country: United States
Type of a scam: Online Purchase
Initial means of contact: Social media (e.g., Facebook)

I fell for this subscription in October. I had to purchase a second cream for $89 in order to get the Belle Oasis cream, also for $89. It was a 15-day free trial. I decided I didn't want to open the products, so I returned them within the 15 days. I neglected to include my name or return address, so my subscription continued in November, December and January. It is February. I have returned three more products, included a letter demanding a refund and to stop the monthly charges. Today, Feb. 3, 2021, I was charged another $89.. The phone number is always busy, and there is no email address. Basically, there is no customer service. All this company does is charge cards and ship products. I have started a dispute (charge back) through my bank. They say to allow 90 days for a refund. In the mean time, I'm still being charged $177. for products I don't want. I've asked my bank to stop the charges from their end, and am waiting for a reply.

Useful

Similar to above only the ad used Sephora was going out & giving skin cream for shipping cost only, approx $7 . Got teeny cheap jar. However this was followed approx a month later by same cheap jar of Belle Oasis crap with an $89.63 charge already taken from my acct. Generic note added to return unused in same packing, which I did next day at my expense. USPS tracked it received in Santa Ana a month ago. Never heard from them. I closed my debit card to avoid future probs.

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Reported details

Phone: 888=965-2565
Website: belleoasiscream.com
Address: 2781 West McArthur Blvd. Suite B, #613, Santa Ana, CA 92704, USA
Country: United States
Type of a scam: Online Purchase
Initial means of contact: Social media (e.g., Facebook)

Video Ad on instagram that Neiman Marcus had declared Bankruptcy and closing several stores and was selling cosmetics for cost of shipping.
Due to COVID economy it seemed quite plausible since so many retailers were going out of business.
I paid the $7.53 and then received an e-mail to confirm purchase from Bella Oasis Hydrating Cream and knew I had been had.
I figured that was it and I would never receive product. Surprisingly, product arrived in mail a week or so later. The small cream jar had a generic label on it so I threw it away - had no idea what could possibly be in it. Figured, I was a sucker and was out $7.53. Lesson learned.
Two weeks later I received a text from Capital One Visa to approve a pending charge from Bella Oasis Global Beauty for $89.93. I did not approve. Called Capital One the next morning only to find I had signed up for a monthly subscription of Bella Oasis Hydrating Cream for $89.93 per month. Since the charge was still pending (and I understand that is key) I was able to block the company charging my credit card.
I didn't have any information on the company but Capital One did, so I called the number (sounded like an outsourced call center).
Relayed I purchased from a Neiman Marcus ad and I never signed up for this subscription. The CS Agent told me that the "the company doesn't have anything to do with the advertising" and then asked me if I had read the "TERMS AND CONDITIONS" of the agreement. BE CAREFUL...I NEVER fall for scams, but I was a sucker and drawn right into this one.

RESULT: I am writing this report immediately after my conversation with the Bella Oasis CS Agent conversation so I don' t know if further attempts will be made to charge my card but, here's what the CS Agent from Bella Oasis told me.
Because the charge was declined, the subscription was cancelled and I will no longer be charged in future months. I guess we will see.
Not sure if this website has a way to update this report since I've never been scammed before but I guess I'll find out upon submission.

Useful

Bella Oasis Hydrating Skin Care Cream Contacts

Bella Oasis Hydrating Skin Care Cream associated photos:

View Photos

Address:

2781 West McArthur Blvd. Suite B, #613, Santa Ana, CA 92704, USA

Phone:

+1 (888) 965-2565

+1 (866) 340-2610

Website:

belleoasiscream.com

If you know any contact information for Bella Oasis Hydrating Skin Care Cream, help other victims by adding it!

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