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Bellavuu / Verde

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Bellavuu / Verde Reports & Reviews (3)

It has been 6 months and I still have not received my money back from this company for their false machine. In September of 2020, I ordered two folding washing machines and received two broken extra small non folding machine.
I have been conversing with them since I received them in November. I get the same repeated "We will get back to you," response.
How do we get our money back?

Faulty dropper cap for selling me a bottle of water NOT ginger oil as purchased. Now I'm onto the scam they refuse to refund it allow me to return

+1
- Valley Village, CA, USA

The item shipped to me was a completely different item than what was ordered. I ordered a "Magic Folding Washing Machine" for $70 and was shipped a smaller, non folding, plastic, flimsy washing machine that was worth much less - about $20 according to a listing on Amazon for the same item.

I contacted customer service asking for the right item to be shipped. I was told the folding function in the "Magic Folding Washing Machine" had a malfunction so they sent an "upgraded" item. They offered me 50% off my next purchase and stopped responding to all of my attempts to contact them about the situation, including getting a partial refund - so I would be paying the price that the item is actually worth.

After reading other reviews, with almost identical stories, I believe that this company is purposely falsely advertising items on their online store, leaving customers overpaying for cheaper and/or faulty items.

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