BERLETTI Leather Reports & Reviews

BERLETTI Leather Reports & Reviews (19)

Charges to my card and no merchandise received -_-

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I ordered a leather jacket 6/7/2020 and as of today still have not received the jacket! No respond No refund straight crickets WTF scammed -_-

If anyone has had any better contact or refund or received their merchandise please share with this frustrated customer!

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A scam. Couldn't deliver their products on time due to big rookie mistakes and careless false claims of premium leather when it's polyurethane. However, with permission from the Berletti leather team (I confronted them with these issues), I am sharing this statement for those of you scammed to contact them for a refund. Their email is [email protected]. The owner is deeply regretful for their mistakes and want to make things right for all you guys.

I apologize for those of you that were scammed.

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A friend sent me an add for Berletti. I placed an order for a leather jacket in June 2020. I still have not received the jacket. I have a 4 digit tracking number that I cannot track because their website is shut down. They won't return my calls and I continue to get bounced around via an all purpose email (directs me to another email address that is stated to be "in the process of shutting down").

They are a scam.

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Scammer's website berlettileather.com
Scammer's address 830 Seward St Los Angeles, Los Angeles, CA 90038, USA
Scammer's email [email protected]
Victim Location MB R0C 2Z0, CAN
Total money lost $125
Type of a scam Online Purchase

On June 4, 2020 I placed an order for a leather jacket on their website based on an advertisement I saw on Facebook. My credit card was charged the cost of the item and I received an order confirmation email, but nothing else. I never received shipping confirmation or my order. I contacted the company numerous times to inquire on the status and just continued to receive an automated email response. I then contacted them about getting a refund several times and also received an automated email response that they would only offer refunds under certain circumstances and how to request one. They continued to tell me (via automated email responses) that delays due to COVID weren't eligible for a refund. I was never able to speak with someone and to this date have no answers other than automated emails, no item and no refund.

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I placed order back in June of 2020 & every time I send an email trying to obtain a status on my order I get 1 of 2 different emails back. One states Thanks for contacting us and sorry for keeping you waiting.
In order to process your issue faster, please reply to the serial number of the following questions:
001 — Order inquiry
002 — Product damage
003 — Wrong size
004 — Product description does not match Returns
005 — Item missing Item error
006 — Cancel order
007 — Modify address Modify order Discount unsuccessful

Please note again that if you do not respond to the corresponding serial number, we are unable to process your email immediately. Thank you for your cooperation, we will do our best to satisfy you.
The 2nd one state...Hey there!

This is our customer support team responding back to your inquiry with Berletti Leather.

This is an all-purpose email to help channel our customers’ emails to the correct team to handle it accordingly, as we have a huge amount of emails coming in from our amazing customers everyday, we decided to create multiple teams to best serve you.

If you are emailing us regarding a delay in shipping or if you haven’t received any shipping confirmation yet (Which will be received by email) then please keep in mind that ALL of our orders have a range of shipping times to be delivered to your address between 2-4 weeks from the original purchase date. Once your order ships from our warehouse you will receive tracking information by email. If you have not received this tracking information yet, then your order has not shipped yet, sometimes processing time for orders is the longest part of the shipping process!

If you are contacting regarding a request for a refund or cancellation of your order, please send an email to [email protected] This is our refund team, they will be able to help you with your situation. If you are requesting a refund or cancellation, please explain the situation with your order and explain the reasoning behind the request for a refund. Thank you.

If you are contacting us regarding a change/mistake with your order or if there is an issue with your purchase after delivery or for any other inquiries regarding your order, please send an email to [email protected] with the situation explained and the change requested. In most situations we cannot change a product in an order after the order has already been processed.

Thank you for reaching out to us today, we look forward to helping you and we appreciate all of our customers! Just for reaching out to us today, feel free to use the code: TU5 for 5% off your next purchase. Have a great day!

Nikki - Berletti Leather Customer Support

Still they got paid, but no product received.

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- Truckee, CA, USA

Scammer's address CA, USA
Country United States
Victim Location CA 96161, USA
Type of a scam Counterfeit Product

I fell prey to advertising on Facebook that Berletti leather was going out of business. I carefully shopped for a leather jacket looking extensively to ensure it was genuine leather and a USA company. The product, a Ladies XL leather jacket, was ordered 5/26/20, and never received. I filed a fraud complaint with my credit card 9/23/20, and my money was refunded the bank. 2 weeks later, I received a PLASTIC jacket from Berletti leather in Men's XXL, with no way to return it. I contacted the company by email twice, but no reply. THIS IS A SCAM!!!

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I ordered a leather jacket in June of 2020. I still have not received the jacket. I sent emails to customer service in those emails directed me to forward my emails to another manager and I still haven’t heard anything. now it’s fall and I still don’t have my jacket. I just received a marketing email on September 14 claiming that they are opening a store in Los Angeles. however it looks fake. is there a way to do a class action lawsuit against this company?

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Total scam. Ordered in June, nothing received, attempted to contact numerous times with no response. Do not order from this company!

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- Santa Clara, CA, USA

Scammer's phone +1 888-660-9350
Scammer's website shopberletti.com
Scammer's email [email protected]
Country United States
Victim Location CA 95050, USA
Total money lost $90
Type of a scam Online Purchase

Mid of June ordered leather jacket. Never received and never get call or email back except auto reply about the item coming soon. I lost my money. No tracking number was received at all. Saw the ad on Instagram about Berletti leather first time and how I got into them .

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- Brooklyn, NY, USA

Scammer's website shopberletti.com
Scammer's email [email protected]
Country United States
Victim Location NY 11208, USA
Total money lost $190
Type of a scam Online Purchase

I placed two orders with this website on 6/2/2020. Never received an tracking number and on one order a order number. I sent over 5 emails to only get automatic responses

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I placed an order of 245 USD on June 5th. I never received the items.
Total scam!
I am very careful always ordering online and I research well before buying anything but this time I got duped for the first time.
They are very well organized scammers and sadly slot of people will loose money!
Karma will get back to them no worries

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- Marion, SC, USA

Scammer's email [email protected]
Country United States
Victim Location SC 29571, USA
Total money lost $180
Type of a scam Online Purchase

Saw ad on Facebook. Claimed they were going out of business and was having a big sale. Purchased 2 jackets and paid $179.99. This was on June 5, it is now July 20th. And the items haven’t even shipped. Emailed several times to request a refund and keep getting standard email but no real response. Called several times and haven’t talked to anyone.

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Ordered two jackets and two purses from this company on June 6th, am yet to receive a tracking number or receive any email confirmation of shipping. Emailed requesting a refund on July 13th. Will be contacting my bank. Do not order from this company!

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I ordered jacket 4th June, have been corresponding via email a few times requesting tracking number etc. I have asked for a refund twice (today is the 14th July) still no tracking number. I have just lodge a scam dispute with my bank. Don't use this company.

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- Rowlett, TX, USA

Scammer's phone 888-660-9350
Scammer's website berlettileather.com
Scammer's address 830 seward , Los Angeles, CA 90038, USA
Scammer's email [email protected]
Country United States
Victim Location TX 75089, USA
Total money lost $190.98
Type of a scam Online Purchase

They claim to be going out of business and sell leather. The website makes it seem like they have a good customer base but it is fake. You never get your merchandise. Please share this as this scammer is all over Facebook.

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- Millbury, MA, USA

Scammer's phone 888-660-9350
Scammer's website berlettileather.com
Scammer's address No address, MA, USA
Scammer's email [email protected]
Country United States
Victim Location MA 01527, USA
Total money lost $294.98
Type of a scam Online Purchase

I found this company on facebook and I ordered 3 leather jackets and a hat on June 12th of this year. Come to find out later that this scammer created a number of pages with the same story and merchandise. I never got my order and when I called the company nobody answers and I am was placed on hold for a very long time.

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IT IS A SCAM

Takes more than 4 weeks to obtain a tracking number and more than two weeks for the tracking number to be work on the China Post website - YES, their products are shipped from CHINA contrary to what they claim on the website.

No customer service at all, all leather products are PU leather, manufactured by China factories, and sold to the customers around the globe at insanely inflated prices.

Their FACEBOOK PAGE is full of awful reviews (see: https://www.facebook.com/berlettileather), contrary to the ones they posted on their own website.

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- South Holland, IL, USA

Scammer's address 830 seward st , Los Angeles, CA 90038, USA
Scammer's email [email protected]
Country United States
Victim Location IL 60473, USA
Total money lost $270.80
Type of a scam Online Purchase

I saw an add on Facebook that was selling leather jackets for a store close our sell. I saw the deal was really great, 70% off leather jackets I had to get it. I placed 3 jackets in my basket. After the purchase went through I got the confirmation email & nothing else. No eta of delivery, but a weird link download an app.

I researched the company and saw a link on reddit of others who were in the same situation as me. They claimed the company didn’t reply to them & I know with this being a clearance sale I won’t get my money back from the vendor.

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