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BerryLook

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BerryLook Reports & Reviews (49)

These ads are everywhere and the prices for their clothes are cheap. For now...there is no such tracking number at Fed Ex and it has been weeks since the items were ordered. I haven’t recieved anything that was ordered. Reviews were full of small sizes, poor fabric, and badly made clothes. Refunds were non-existent.

This Company Berrylook add pop up on your computer selling clothes that really; looks good. Not wanting my information out there on the web, I ordered five items and pay through Pay Pal. I waited around two to three months for the items. Each time I send an email through the resolution centre I would receive one Item. Totally out of the five items four was sent. Pay Pal was no help. Berry looks motto was you can return the items if you are not satisfied. Big scam. There is no address to make the return nor was I provided with a return slip. They offer me $15 or $20 credit you will never see that credit. The next scam they are telling me is to close my PayPal claim and they will send me the refund. They also suggested I should give the items to someone. I ordered two times my size yet they just don't fit. The point is the quality is no good the construction is horrible and the material feels like plastic. One does not insult people by given them this garbage. Stay away from this company and especially trusting pay pal to make your payment.

I purchased some silk scarfs, various clothing items on 9/14/18 & 9/19/18. Upon receipt of said items, I found that the sizing was much smaller. On 10/08/18 @ 2:30 pm I sent 8 clothing items back, with this websites original shipping labels (I made a copy), showing SKU#(as the original Customer service rep instructions stated).I sent an email with pictures of what was being returned and the tracking receipt. The package was delivered on 10/11/18 @ 12:49. Since that time, I have had a multitude of email interactions with this company, all not from the same named person, with no contact numbers given, refusing to refund the $ 169.65 that is due. As late as this a.m., I now received an email stating they will refund me $12.76 of the total amount owed. I cannot upload the pics of the email or the items at this time, but do have copies of every interaction.

this company would not provide an address to where I could return items after multiple emails were sent they did not leave a phone number. No phone number on the website either.

This company advertises on common websites that I use (weather.com, etc). I ordered a dress on clearance at a very good price. There was no mention on the website where the dress would be shipped from. It took 5 weeks to receive it, it was not at all like the picture. It looked like something that a high schooler would make as a first attempt to make a dress in Home Economics. I contacted the company through its email address ([email protected]) and expressed my dissatisfaction. I asked how I could return for a refund. I received a reply about "Asian sizes being different from US sizes" (dress was shipped from China) and basically said it was too difficult to return for a refund, so they said why don't I keep it and give it to someone (I would never give this horrible dress to anyone!) and how about a $5 refund or $8 towards another item on BerryLook. There was no way I was going to order anything else from them, so I just said I'd take the $5 because I knew I would never get all my money back and didn't want to deal with the hassle for an original purchase of $15. So they basically kept about $10 of my money for a dress that probably cost less than a dollar to make. Reviews of this company on line are HORRIBLE (wish I had checked first) and they need to be taken off the internet! They are probably making millions of dollars by sending crappy cheap clothes to people and then having their customers give up on trying to get a full refund because of the hassle. I didn't lose much money, but what they're doing just isn't right. What can be done so that they are not allowed to advertise online?

I ordered a dress in early June and I still haven’t received it. They have a tracking device that says it left customs a long time ago. They have finally replied to me to say don’t worry, but refuse to give me the name of the shipping company. I also read that other people have had the same problem as me and others have actually received something that is not at all like the picture online.

- Canoga Park, CA, USA

Placed order for $*** On May 11,2018. Money were taken from my bank account immediately. Received e-mail from them that my order will be shipped in 3-7 days.Yoday is June 1, received nothing. No response for refund request.

My wife also ordered from them on May18, 2018 for around $**. Received e-mail from them that order was shipped even with tracking number. Nothing was received, tracking number can not be found.No response from them about refund.

- Garden Grove, CA, USA

I watched American Channel 7, I saw a line of advertising BerryLook.com, I googled and saw clothing sale with free shipping, the pictures shows clothes looks nice and quality with 50-70% off price. I made 2 orders with many items, one order was $***, second was $***, I payed them through Pay Pal with my Debit Card. Three weeks later I received one package with 3 items, the clothes are really poor quality such as plastic paper and the size are not what I ordered, the package was sent from China with the address: Xing Berrylook BG 11908793, WanDa Square Huqiu SuZhou QiTaQu SUZ- IOU JIAGSU 215004; phone: 0512-89183364. I went to Post Office to return package to the address: Berrylook 20515 Walnut, CA 91789 (they have on their Website). I googled Berrylook.com reviews, there are lots of American people got scam from this Website with the same situation as me, they was frustration, lost money. I hope ScamPulse.com look at the reviews to see how frustrating that Americans got scam and ripoff by this Website from Chinese people. I hope ScamPulse.com investigates and stop them from obvious Scam. Thank you

- Chino, CA, USA

Order some clothes from them, but most of the clothes are not even closed from the picture that they display on the website. I contacted them for a refund, but they gave me a hard time to issue the refund. They asked me to send the clothes back to Tranplus Union Inc

Address: 20515 Walnut Drive

City: Walnut

State: CA

Country: US

Zip Code: 91789

After I returned all the clothes to them, they said that they only refund partial credit. In fact, its policy said that I can get a full refund as long as all the clothes are still brand new; which it was. So, be careful. All the pictures display on their website are too good to be true. You most likely won't get what you see in the website.

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