Best Buy Geed Squad Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Best Buy Geed Squad, help other victims by adding it!
Total money lost $2,999
Type of a scam Phishing
I received a call from someone claiming to be from Best Buy Geek Squad indicating that I was due a refund of $299 for unused warranty services. They had me download a form on my computer to authorized the refund of that money (not realizing that behind the scenes they had access to our banking account). On that form they provided I typed in $299 but just before the Submit button was pressed it had been changed to $2999. They seemed very upset that they could "lose their job" over this mistake and that I needed to reimburse them. I was told to go purchase four (4) $500 Vanilla gift cards. I then provided them with the credit card numbers and I thought all was well. They had me verify that the $2999 had been added to our checking account and that the $2000 (from the Visa gift cards) would have taken care of $2000 of that mistake.
They would "get back with me" to handle reconciling the remaining balance. We did not realize that behind the scenes they had taken the $2999 out of our son's account and put it into our account making it look like everything was okay. We realized that night what had happened and called immediately to Vanilla Visa gift card to report the issue. We are waiting for resolution and hopefully will get our $2999 back. I can't believe I fell for this! They play on your emotions that you could have caused them to lose their job so you don't realize you are being scammed!