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Best Deals and Beyond

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Best Deals and Beyond Reports & Reviews (3)

- Los Angeles, CA, USA

*** The Last of Us Part II PS4 Video Game, Ellie Edition and Collector's Edition *** Total $394.98

On January 20th 2020, I visited www.bestdealsandbeyond.com and pre-ordered the a video game.

I decided to purchase both the Ellie Edition and Collector's Edition of The Last of Us part II video game.

I got a confirmation email with an order #2624 with my order info, my shipping info, and shipping method UPS Next Day Air.

The video game was released on June 19th, 2020. This means I would have received it next day Saturday June 20th, 2020.

Today is July 9th, 2020 and I have NOT received my items. I received an email from Best Deals and Beyond with a

USPS (United States Postal Service) tracking number on June 20th at 1:30 PM stating "Your order is on the way".

I looked up the tracking number and USPS has NOT received the items, a shipping label was created, but the company never

provided USPS the items to ship. Funny thing, I live 34 minutes away from the company address, and it's taking them this long...

anyway, I really wanted to believe them because this game is so dear to me. But I finally have to accept. THIS IS A SCAM.

Here is the proof: As of today, their Website is DOWN. Their EBAY account is DOWN. Their Facebook account is DOWN! and their

customer service telephone number is DOWN! So basically.. this company was a ghost company to begin with. I hope they get what

they deserve. I really hope they do. BUYERS BEWARE!!!!

- Redding, CA, USA

I ordered the last of us 2 ellie edition for$230 and they emailed me "We are starting to ship out the item! If you can’t wait we can refund you!"

Nothing, no refund and the website is no longer available I call the FTC and there pointless they sed they need to see a big enough trend of complaints then they can "TRY" and do something and then people "MIGHY" get a small % of their money back. So they can break the law now for free make tons of money and get away with it because they haven't done it enough WHAT!!?!!?

DO NOT BUY FROM THIS WEBSITE! THIS IS A SCAM WEBSITE! THEY WILL TAKE YOUR MONEY AND WILL NOT SEND YOU THE PRODUCT! YOU HAVE BEEN WARNED!

I purchased The Last of Us Part 2 Ellie Edition for PS4 for a total amount of $232.95. After I purchased via credit card, the online retailer sent a text message to my phone with an order number and that that they would send text updates when the order would be ready to be shipped. I noticed something odd in that no tracking number was issued to track the shipment, so that in its self was a red flag. I noticed that when the release date got closer, I didn't hear back from the company that the product would be shipping soon. So, I sent them multiple emails curious to know when the product would ship. They finally emailed me back asking me what my order number was in which I responded back to them. I felt something wasn't right, so researched multiple websites to see if this online retailer was the real deal. Turns out, several customers had the exact same complaints I did and when they asked for a refund, they never get their money back. I sent them an email demanding a refund. They emailed me stating they would issue me a full refund. The game came out on June 19th. It is now June 26th and I still have not received a refund. THESE PEOPLE ARE SCAM ARTISTS! PLEASE DO NOT BUY! THIS SCAM ONLINE RETAILER NEEDS TO BE SHUT DOWN!

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