Big O’s social club Reports & Reviews (17)
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Robbery
Good luck to everyone!!
-Sarah Cole
Problem every single time with redemptions
Scammer's website www.bigosgameroom.com/pay-play
Scammer's email [email protected]
Country United States
Type of a scam Sweepstakes/Lottery/Prizes
Initial means of contact Text message
Worthless customer service, but great payout percentages, if they actually send it!!!
I have 3 complaints, and I am choosing to not air it here, I'll just give y'all the gist of my complaints without all of the extensive details… They ripped me off for a $500 payout and refused to provide me with proof that they sent it to me already. They called me out of my name and blocked my number. I know this was not an executive choice seeing as I was not banned in general, but yet only blocked from one number by a disgruntled employee who was in the wrong, couldn't read a screenshot, and proceeded to call me trash before blocking my number. And also I never received my login information upon my request from my new and REGISTERED number with them, stating that it was sent to my old and unavailable number and “that was the only thing they could do for me about it”
These complaints were emailed directly to the CEO Orlando Flores and never even responded with a solution, or apology.
So with all of this being said. The chance of luck (personally) with the platform is great enough to censor my complaint with the hopes of them not banning me completely from using them in the future. And I would like to also add that I have had many experiences where they have politely and promptly resolved my issues for me and have even had times where they added extra credits due to errors, and lengthy wait times due to my loyalty to the company.
So in conclusion, I've had a fair share of great and not so great experiences dealing with big Os social game room. At this point in time, my experiences that were the worst don't over weigh my good and most lucky experiences playing. So I'd say it's a 70/30 of good vs. Bad in my personal experiences with this particular online casino. I hope this all makes sense. And I haven't rambled on too much. Take it all how you may just keep in mind, these are my OWN personal experiences, and I have NO reason whatsoever to waste ANYONE's time, especially of my own, to rant on about untrue statements.
I wish everyone the best of luck out there a ND all I can offer in advice is TO DO YOUR RESEARCH when choosing a place to spend your hard-earned money. Especially when playing at a GAME OF CHANCE!
One last thing if it matters is… YES, I DO & WILL CONTINUE to refer BIG Os to my friends and family, but add a disclaimer on how [censored]ty the customer service can be from time to time and. To make sure they do everything correctly, or they could be out of money, they send these people. READ THE WEBAITE ENTIRELY! ALL THE INFORMATION YOU NEED CAN BE FOUND ON THE HOME PAGE! GOOD LUCK!
Such a terrible business DO NOT PLAY HERE
Not A SCAM snitches!!!!!!?
Incompetent scammers , STAY AWAY
Not a scam
Total money lost $330
Type of a scam Online Purchase