Bio lyfe Reports & Reviews (36)
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Scammer's website N/A
Country United States
Victim Location OH 44608, USA
Total money lost $1,260
Type of a scam Online Purchase
Biolyfe charge
SCAM - DO NOT GIVE THEM YOUR CREDIT CARD
Refund run-around, still not processed
I had little trust at this point so I took pictures of the package as I handed it to the USPS. Oh yeah, returns go to a PO box, so no FedEx or UPS. US Postal only. I emailed the tracking number to them, and monitored it's shipping, noting that it arrived on 3-Jan. Now a full month after I tried to cancel an order less than 12 hours after placing it, I was growing increasingly frustrated. By 19-Jan, I reached out and 3 days later customer service responded that they had not yet been notified of the package's arrival. Assuming that was bs, on 25-Jan I pointed them to the tracking number indicating that it had arrived over 3 weeks earlier and I would expect a more proactive approach on their part. I included the pictures of the package I had taken at the post office.
3 days later (28-Jan), I am told that for some reason they cannot explain they are unable to credit my card back, even though it is a basic, valid VISA-backed card. Instead, they will issue an "e-check", it will take 7-10 days and it will only be for $139, not the $170. They provided no explanation for the reduced amount (I'm assuming they are claiming an otherwise never-disclosed re-stocking fee).
It is now 3-Feb, 2 full months after attempting to cancel an order in which BioLyfe over-charged me. I have not received any refund, and I honestly have little expectation of receiving one. This company appears to be built on a bilk-the-rubes model, providing no special service or value-add. I urge you to avoid them.
Scam product - Scam business practice
Scammer's website BioLyfe
Scammer's address P o box 521 Brandon Florida 33509
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Phone
Scammers
I finally get an email from them saying that I was going to get $189.99 back and they were charging me $70 for Re stocking fees. never heard of that and nothing in their emails mentioned anything about restocking fees so they lied lied lied so the rep put me on hold and decided to give me half of my $70 back because it’s a third-party it was out of her control. no it’s not out of there control, they are one company lieing to consumers just to make a quick buck because I returned the package unopened and their own package and I packaged it in another box so it wouldn’t get damaged and spent $30 to ship it back to them. Another rep decided to send me an email and said that she went above and beyond which is bull[censored] and that there’s anything else they can do for me let them know! yes you can give me back my full refund of 259.99 which is the right thing to do and that is going above and beyond because you got your product back safe and sound and unopened and with your own packaging. This company needs to be stopped and put out of business if it’s even a legit company
CROOKS!!!!
Scammer's website biolyfe.com
Scammer's address FL
Scammer's email biolyfe.com
Country United States
Type of a scam Fake Invoice/Supplier Bill
Initial means of contact Online classifieds (e.g., Craigslist)
Took $ never received product
Online purchase
THIEVES
I am so frustrated. I am going to pursue every avenue I can find to take this thieving company out.
I originally attempted to order $60 of the cbd gummies. Within moments, I saw that a charge of $199. was attempted to be debited from my account. My bank denied the charge. I received a text from them asking if I wanted them to resubmit and I replied "STOP" as in cancel the order. I also sent them an email stating the same.
This all began six weeks ago. The company stayed low for over a week and all of a sudden my bank refuses another attempt by them to fulfill the order I canceled. They shipped the order and when my bank investigated the charge they debited my account because the product was shipped.
I have written multiple explanations to them and their responses are always cycles around the same schedule of support messages.
The phone number never has worked for me. I always get a message that the call isn't going through.
Support also does not answer emails during the weekends. I have two streams of emails and their responses on file.
I have threatened to go to BBB, their two local police departments, and seek legal counsel on this matter.
Sending product against my will and written requests is my issue.
I did not authorize the $199. charge EVER.
I met the postal worker at my mail box and had it returned as REFUSED. The white plastic wrapped bad of containers never entered my home. I did not open the package. I immediately handed it back to my postal service worker and she wrote REFUSED on it.
This is such a bad business and their practices are very unfair.
Do not fall for every one of their lies.
File a complaint with Consumer Protection!
I see I am not the only one who was scammed.
Scammer's website Year
Scammer's address Brandon, FL 33509, USA
Scammer's email [email protected]
Victim Location NJ 08736, USA
Total money lost $199.99
Type of a scam Credit Cards
BioLyfe Scam order and billing
259.99 scam
File an FTC complaint!
My brother is a white collar detective and he said to keep the product until we get the money back. Their scam is to wait until the bank reverses the charge and dispute it, saying the individual received product. Without any invoice or proof we made the purchase, it will be their loss.
I also filed an FTC complaint so I suggest others do as well.
NEVER ORDERED
DEFINITELY A SCAM!
The 3rd lady I talked to basically said she can either give me $100 back & keep the products or send all the product back for $30 & have to wait until a “inspection” of the returned product so either way I’m not getting my full $199.99 back. Thankfully I’ve already contacted my bank & they gave me a “credit” of the charge because it’s still in pending , which means I still will get the charge on my acct either Tuesday or Wednesday when it posts.
Idk how the hell they even had my information, but you definitely have to press them about deleting any info of you from their company. And it’s crazy that they really didn’t try to make things right, it’s like more so of a bribe of what they are doing. Will be contacting my family lawyer
SCAM fraudulent charge
Did Not Even Place Order and Received an Order
*My thoughts are that there’s a scam somewhere in this. What I came up with is that possibly they send the products to people, randomly, and when they call as I did, they get people to do what I refused to do and have them pay a return shipping fee to them. Who knows? Maybe they’re sending the same crap to people over and over again just to make the money on the return. Anyway, 30 minutes of my life I’ll never get back dealing with it. But, thankful it wasn’t an actual fraudulent charge to any of my accounts. Curious if this or something similar happened to anyone else?