Blue Acorn Reports & Reviews (51)
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Scammer's email [email protected]
Country United States
Victim Location FL 33622, USA
Total money lost $11,875
Type of a scam COVID-19
Scammer's address 7014 camelback road suite 1452, Scottsdale, AZ 85251, USA
Scammer's email [email protected]
Country United States
Victim Location IA 50035, USA
Type of a scam COVID-19
Victim Location TX 75703, USA
Type of a scam COVID-19
Country United States
Victim Location GA 30349, USA
Type of a scam COVID-19
Country United States
Victim Location OH 43223, USA
Total money lost $6,435
Type of a scam COVID-19
Scammer's address Unknown , TX, USA
Country United States
Victim Location CA 95662, USA
Total money lost $70
Type of a scam COVID-19
Scammer's address Online
Type of a scam COVID-19
Country United States
Victim Location NY 10028, USA
Type of a scam COVID-19
I think this is a scam to steal your bank account and tax information.
Type of a scam COVID-19
Country United States
Victim Location AZ 86442, USA
Type of a scam COVID-19
Scammer's address NC, USA
Scammer's email [email protected]
Country United States
Victim Location OH 45224, USA
Type of a scam COVID-19
Scammer's website blueacorn.co
Scammer's address 7014 E Camelback Rd Ste 1452, Scottsdale, AZ 85251, USA
Scammer's email [email protected]
Country United States
Victim Location TX 76018, USA
Type of a scam COVID-19
"Your support ticket is very important to us! We are experiencing high ticket volumes. We will be in touch with you concerning your ticket within 48 hours." 48 hours came and went, never heard from them. On 4/26/21 I spoke with someone via live chat. I asked for an update and this was their response "I’m sorry, but due to SBA regulations, we are not allowed to give out sensitive loan details and status via chat (an un-secure channel). But you can go to https://blueacorn.co/support/ and they will take care of all your questions. I’m sorry for the inconvenience'.
I took their advice and sent another request to support. This was their response:
"Your support ticket is very important to us! We are experiencing high ticket volumes. We will be in touch with you concerning your ticket within 48 hours."
48 hours came and went, again. On 04/29/21 I submitted another support request and surprisingly received a real reply that said:
"Thank you for reaching out! I see in your file that your loan is pending SBA approval. The SBA is experiencing an extreme backlog of loan applications at this time, hence the delay. Your loan has not yet been approved or denied. If you would prefer to withdraw your loan request at this time, please enter a ticket at blueacorn.co/support under the withdraw category. Thank you for checking in!"
This response concerned me even more. According to their website my loan has not been sent to the SBA and this individual said it's pending with SBA. Furthermore, I've sent my personal information to them including my tax documentation. I found it strange that they would give me an option to withdraw my application.
Today, (05/04/21) I checked my status on their website which still shows it to be in stage 1. I also started a live chat session which nobody ever responded to. I started a 2nd live chat session shortly after. This time I threatened legal action and a report to the BBB. Within a minute someone responded. Below is our conversation:
Date & Time: May 4, 2021
ME: My loan has been in the first stage "Process and Underwriting" since 04/19/2021. I have submitted multiple requests for an update and information regarding my loan. If I don't receive the information I've requested within 1 hour I will file a complaint with the ScamPulse.com notifying them that Blue Acorn is a fraudulent company. After I report this company to the ScamPulse.com I will take legal action and begin notifying news outlets of Blue Acorns scam.
BA: hello may I have your email please
ME: *******@gmail.com
BA: I see the app everything looks ok
BA: we are really backed up and we will need to wait at this point
ME: Everything is not okay. It is still in stage 1. I should have had the funds deposited by now. I want answers. I have been waiting long enough. Why is it still in the first stage?
BA: its being reviewed
ME: As we speak I am filling out my complaint with the BBB. I submitted personal information including tax documents to you guys.......It's been in review for more than 2 weeks.
ME: Blue Acorn has my personal information, refuses to give me updates, continues to tell me to wait and has lied about the process. As I said before if I don't receive the answers I'm entitled to right now, I will be taking legal action. What is a phone number for the person in charge? What is my SBA application #?
BA: your application # come with your docusign
ME: I should have had those documents over a week ago. Send me my SBA application number and my Docusign documents. Are you refusing to send me my SBA application number?
BA: No we dont have the loan number
ME: Are you refusing to provide me with a phone contact and are you refusing to put me in touch with a supervisor?
BA: we dont have a loan number due to the fact that sba gives out the loan number and once you receive the docusign it will be there
ME: Why hasn't my loan application been sent to the SBA? And, why are you refusing to provide me with a phone number to put me in touch with a supervisor?
No response after that.
5/6/21 I had another live chat. See below:
BA Hi, how can we help you today? To get the most up to date status, Text the word Status to 833-321-1320
ME Why hasn't my loan been sent to the SBA yet? You've had my application for 18 Days
BA Hey, All our agents are busy at the moment. We'll get to you as soon as we can!
BA Alex S has joined the conversation.
BA Hello, How do I assist you?
ME Why hasn't my loan been sent to the SBA yet? You've had my application for 18 Days
ME Hello?
BA Let me check it for you.
ME My app is still in stage 1. It's been almost 3 weeks
BA I tried pushing it. Not moving you could start moving on looking for a second option.
ME Excuse me?
ME Why isn't it moving? You should get it fixed. Not tell me to move on.
BA Is under review and it could take some time in that department.
BA Due to higher volume of applications our team is facing minor delays. Kindly bear with us and we should be able to complete your processing soon.
BA Is there anything else I can assist you with?
ME It's been 18 Days!!!
ME You just said you tried to push it through
BA It could take more time there.
BA Yes I tried but needs to be reviewed.
BA Do you have any other questions?
ME Yes
ME Please put me in touch with your supervisor and provide me with a phone number to reach blue acorn
BA We apologize for the inconvenience we do not have that option available in our system.
BA Is there anything else I can assist you with?
ME You dont have a phone number?
BA We apologize for the inconvenience we do not have that option available in our system.
ME I'll be reporting Blue Acorn to the ScamPulse.com for fraud and taking legal action for stealing my information.
BA Is there anything else I can assist you with?
ME No
BA Thanks for chatting with us. have a nice day.
ME You guy's need to stop doing this. People are relying, deserving and need their PPP money. You are getting peoples information, misleading them and giving them false hope. It' very wrong what you're doing. There are so many reviews of you guys doing to people what you've done to me and it needs to stop.
BA Several customers are been funded already and they do not have reviews. Thousands of them.
BA Your application is in processing for verification purposes, please check back in the next 24 - 48 hours for a status change.
ME There is not thousands of good reviews. Every "good" review there is was an "invite". I've done my research. BlueAcorn is a scam
BA We understand your concern. And while you may not know of Blueacorn, we are a technology company that provides software services and partnerships to Banks and CDFI's that lack enough automation to help the communities that they help serve. We are an accredited SBA Lender through Capital Plus Financial and we are ready to help you through the PPP Process, so shall we get started?
ME Get Started? You've had my application for 18 days. How in the world are you helping companies with automation? You need help with your own automation
BA Is there anything else I can assist you with?
ME If you've got a phone number that'd be great. I could use it to finish filling our my ScamPulse.com scam complaint on you guys. If not, no big deal, it's not required.
BA To get the most up to date status,Text the word Status to 833-321-1320
BA Is there anything else I can assist you with?
ME No
BA Thanks for chatting with us. have a nice day.
Please DO NOT USE Blue Acorn. I sent all of my personal information to them and I don't know how it's being used or what it's being used for. I just know it's been almost 3 weeks and my application status has not changed and I've received different answers over that time. I've been very patient and hoped for the best. If I wait longer to file a complaint on them it's just more people that will fall victim to Blue Acorn. Do your research and use someone else.
Country United States
Victim Location CA 95670, USA
Type of a scam COVID-19
Type of a scam COVID-19
Country United States
Victim Location VA 23455, USA
Type of a scam Tech Support
According to the website WHOIS.com, the company's information is registered as Private, out of the Cayman Islands and was registered on April 8, 2020 and expires April 8, 2022.
BBB Note: Please report any PPP Loan Fraud to:
EIDL and PPP Fraud
National Center for Disaster Fraud Hotline: 1-866-720-5721
or fill out the Web Complaint Form at:
https://www.justice.gov/disastercomplaintform
Hotline Complaint with SBA Office of Inspector General
https://www.sba.gov/about-sba/oversight-advocacy/office-inspector-general/office...⇄
Type of a scam COVID-19
The latest example email:
"Congratulations! Your Loan has been SBA Approved!
We just heard back from the SBA and it looks like your application has been approved!
SBA Loan Number: #**********
They said everything looks good, and sent it back to us to start the closing process.
Right now we're generating the necessary documents that you will need to sign to have the funds transferred.
We usually send these within 1-2 business days of receiving SBA approval.
You will receive them in a DocuSign format, which allows you to easily view and sign them on your phone or laptop.
If you don't receive those within 2 days, please reach out to our support team at [email protected], and we'll be happy to help.
You can always check the real-time status of your application by going here: https://getba.co/nTTXQOr"
Scammer's address NC 11111, USA
Scammer's email [email protected]
Type of a scam Phishing
There has been ZERO contact from them in the last month, they do no have a phone customer service and they do not answer emails
This is a scam and its a national level scam
Scammer's address Unknown
Scammer's email [email protected]
Country United States
Victim Location IN 46202, USA
Type of a scam Phishing
Type of a scam Investment
Type of a scam Investment