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Bluehost account suspension

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Bluehost account suspension Reports & Reviews (1)

- Henderson, NV, USA • Sep 21, 2024

I would like to address the recent suspension of my BlueHost account, which I believe was unjustified. They claimed that there was fraudulent activity associated with my account; however, I have not engaged in any such activities. It raises concerns that there may have been issues on their end that they have not disclosed.

Additionally, I have received numerous phishing emails purporting to be from BlueHost, prompting me to verify their authenticity before taking any action. On September 19, 2024, I received an email asking me to verify my email address. When I called customer support to confirm its legitimacy, they advised me not to open the email, which only adds to my concerns.

This company also misled me into believing they had registered two domain names and charged me for this service. When I discovered that the domains were never registered, they did not communicate with me about the issue. Eventually, I received a refund only after I registered the domains with another organization.

They also required me to upload my ID and take a selfie to verify my identity as the account holder with some name tag app i was coerced to use, which I felt was unfair. However, I was eager to regain access to my websites. Once I finally regained access, I discovered that all my website files, domain names, and hosting plans had been deleted. I was informed that I would need to purchase a new hosting plan to restore my files, and that I would have to opt for a larger plan, despite the fact that only two of my sites contained minimal content and the other domains had been deleted.

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