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Burnzay.com

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Burnzay.com Reports & Reviews (1)

- Severn, MD, USA • Jul 09, 2024

I ordered a pair of brown, loafer-type shoes, size 9 1/2 W. The shoes I got were too small, plus, there was no size indicated anywhere - just a number on the tongue of each shoe (5703.42). I contacted burnzay (burnzay.com) - requesting the correct size or a refund. They made offers (first, to return the shoes to China, then, to California (both expensive), then, to just keep the shoes and they'd refund a small part of my money. None of these offers were acceptable - in fact would do nothing but cost me more money. I exchanged over a dozen emails - with Lulu - who made various other offers - none acceptable. I finally tired of the exercise. Lulu, I think, is located in England, She was always polite but never forthcoming. I see now that over 50 people have complained about their experience with this company - but, to my knowledge - no one has received satisfaction, nor has barnzay been put out of business - which I find sad. ScamPulse.com services for reporting these ***** is complicated and, apparently, a waste of time. Still, I'll try.

RWA, Severn MD

PS: the following info is requested but I can't enter/edit it above for some reason:

city: ********* **************** ************* *** ***** *** **** ************* ****************** ********* ******* **********

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