Buyer beware, this company is really located in China and tried to scam me out of U.S. $74.58 by knowingly sending me a cheap mitten instead of the used velux remote I ordered. I ordered it in April from their website, 6 weeks later a cheap mitten arrived from China. The company refused to ship me the correct product (I researched and found another customer submitted a Better Business Bureau complaint for the same product order and problem with this company), and refused to issue a refund unless I paid for shipping it back to their China location and they verify the product shipped back is what I ordered.
I submitted a credit card complaint, and this company fought it claiming that I ordered plaid pants and I must return them at my cost. After demonstrating what I ordered and the correspondence, my credit card company credited me for the purchase.
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BWAYIF Contacts
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Type of a scam Online Purchase
BWAYIF 5856786936 UT
[email protected]
Buyer beware, this company is really located in China and tried to scam me out of U.S. $74.58 by knowingly sending me a cheap mitten instead of the used velux remote I ordered. I ordered it in April from their website, 6 weeks later a cheap mitten arrived from China. The company refused to ship me the correct product (I researched and found another customer submitted a Better Business Bureau complaint for the same product order and problem with this company), and refused to issue a refund unless I paid for shipping it back to their China location and they verify the product shipped back is what I ordered.
I submitted a credit card complaint, and this company fought it claiming that I ordered plaid pants and I must return them at my cost. After demonstrating what I ordered and the correspondence, my credit card company credited me for the purchase.