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Canvasn

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Canvasn Reports & Reviews (3)

- Concord, NH, USA

I placed on order on 4-17-20. As of 7-23-20, I have not received my item or a refund.

Please know, just because you use PAYPAL, you are not protected.

I ordered a compost bin. The company, Canvasn, sent me a set of 3 medical masks, free gift with purchase. When I reached out to paypal to file a claim for the missing item, Canvasn supplied Paypal with the tracking for medical masks showing delivered.

When I reached out to the seller, notifying them of their mistake, they supplied me with an additional express tracking # for my new compost bin. The new tracking # also does not work. I reach back out to the seller, he was able to track it, shocking... and- the compost bin is lost again! At this time, I ask for a full refund of $56.19 bc I know the compost bin is never coming. The seller, Canvasn offered me $70 store credit and I could pay additional costs with Western Union... I said no I want a refund. Seller said no, I have paid costs and I will not refund you. How about $40 only? I said no. If you are legitimate business you can claim your loss through the post and taxes. The customer is not responsible for your loss as a business. As of 7-23-20, I have received no refund, no compost bin and no support for paypal.

- Jacksonville, FL, USA

I ordered a specific product and model of a tumble composter - RSI Maze 2-stage compost tumbler. After nearly 3 months of shipping delays, I received a small envelope with 2 face masks instead of the large composter ordered. I have filed a payment complaint but this site should be avoided at all costs, it is nothing but a scam.

I ordered a green house and they sent me one face mask. There’s no way I can get my refund either.

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