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Car Transport Upcharge Scam

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Car Transport Upcharge Scam Reports & Reviews (1)

- Gadsden, TN, USA • Nov 22, 2024

I coordinated for the movement of 2 cars from Gadsden, TN to EL Paso, TX in an enclosed carrier for a total amount of $1400.00 dollars with this vendor. The vendor agreed to this deal stipulations on 11/11/2024 with an initial vehicle pickup of 11/20/2024. The vendor requested a $300.00 deposit to reserve the enclosed carrier, which I provided the vendor my credit card information and $300.00 was provided to the vendor. On 11/20/2024, the vendor contacted me and stated that he was unable to provide an enclosed carrier and the total price for service had increased to $1700.00 dollars. I informed the vendor that it was unacceptable and requested the vendor to meet the original deal of an enclosed carrier and a total amount $1400.00 for the service. The vendor stated that he was unable to meet the original deal requirements. I informed the vendor that since he was unable to meet the original deal requirement that I wished to cancel my order. Upon requesting the cancellation, I ask the vendor to initiate a refund of $300.00 and the vendor stated that the $300.00 was not refundable, which was the first time that I was made aware of my deposit being non-refundable.

This company failed to meet their obligations, provide the original deal service, and then the vendor refused to refund my deposit. I would consider this vendor a scam and fraudulent organization that tricked the customer into thinking that a deal for auto transport is valid and then on the vehicle pickup date calls the customer and attempts to change the deal stipulations. The vendor then refuses to refund the customer's monetary deposit for not providing any service.

I attempted to leave a review on this vendor's website without any success. Request that the ScamPulse.com ensures that the public is made aware of this vendor's scam to ensure that other customers are not being ripped off.

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