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CardFlip

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CardFlip Reports & Reviews (7)

- Littleton, CO, USA

They stated that my Amazon account had been hacked for $77.99 and that they needed to verify my information so that they could correct the fraud.

- Doylestown, PA, USA

Gift cards sold by this company, CardFlip, are fraudulent and hold no value.

- Flat Rock, MI, USA

On January 18,2019 I sold $953.81 in various gift cards to this business and was promised $671.11 in exchange. I was told that it would take 3-5 days for them to verify my bank account into that I gave them to deposit the funds into and that the money would be promptly deposited thereafter. The money still had not deposited by January 25, 2019 so I called the phone number on the company's website and was on hold for 20 minutes in a continual loop of recordings that never connected to anybody. I then emailed the business and never heard back from anybody. I then found multiple other complaints here on the BBB website, some people listed a contact number for the manager of the company, named Heather. I contacted her by telephone on January 25, 2019 and she told me that the company had already resold several of my gift cards and that my payments should appear "on the payout sheet" for the following Monday, January 28, 2019 and be deposited to my bank then. No money was ever deposited to my bank account. I called Heather again on Monday, January 28, 2019 and she told me she was so busy with other callers and asked me to call her again the next day and that she PROMISED she would get it all straightened out and get me paid the next day. I called her again on Tuesday, January 29, 2019 and after she disconnected me 3 times, she finally left me on hold for about 20 minutes then told me I should definitely be receiving my money but it was just too late in the day that day to do the deposit, it was "past the cutoff time" for that day. She told me SHE would call ME first thing on Wednesday, January 30, 2019 and make sure the money was deposited into my account while we were on the phone. Well, Wednesday, January 30, 2019 is here and she never called me, my money has not been deposited, and she is not answering her phone. THIS COMPANY IS COMMITTING FRAUD, PROMISING PAYMENTS TO PEOPLE WHO SURRENDER THEIR GIFT CARDS THEN SELLING THEM AND GETTING MONEY FOR THEM BUT NEVER PAYING THE SELLER.

- Waukegan, IL, USA

They sell fake gift card and did not answer phone calls if you inquire about product

I saw on my bank account a amount of 211.25,90.00 that was pending. They checked from and told me it was from cardflip.,so I told them that I have nevered heard of them so they told that they could block my card, but couldn't do anything until the trans acción went through.

I googled how to sell gift cards for cash and CardFlip came up. It said payment would be received in 3-5 business days if I gave my routing and account number to be paid. I did that selling two gift cards (Sephora $100 and Walmart $98.00) on August 15, 2018. I have checked my account daily and as of today August 24, 2018, I have not received payment even though their website states paid on my two cards and even says the amounts I was supposed to be paid. I’ve called and emailed and haven’t received anything back from them. I’m trying to figure out how to report them legal because what they are doing is stealing from people, who like myself are probably only selling their gift cards out of needing the cash for something really important or they’ve been having really difficult financial problems. Like myself, I am a single mom with three kids and have recently had to take off work due to the fact I have brain tumors. I explained this to them in the email to their support and they still don’t care. DO NOT USE CARDFLIP! THEY ARE THIEVES!!!

This website claimed to pay me money to buy my gift cards and accept all of my cards digitally. I was required to submit all of my cards, through their website. I did that: the cards with the numbers for each of them, along with any pin numbers. I even checked all of the balances for each card before submitting.

I submitted and maybe an hour or so later, I received an email. Automated, I believe that my cards have been "successfully processed".

On my account with them, on their website, they listed my account as paid and that is not true. Then their first actual email to me was in all capital letters, extremely unprofessional stating that they need my Chick-Fil-A gift cards mailed to them. They were desiring the physical cards. They claimed to require them for "pin numbers" which is a downright lie because my Chick-Fil-A gift cards do not have any pin numbers.

They didn't say they "needed" any physical card as I was filling out my gift card information. They seem to have a thing for the higher amounts. I have 5 Chick-Fil-A gift cards with $10 each, none with a pin number. That totals $50.00. The other cards that were wiped from them, I will mention below also were $50.00, except for one, which was close.

They told me they will not pay me until they receive those Chick-Fil-A cards! But what about all of my other cards that were acceptable? They could have paid me for all those other cards. I said I would keep those cards and to just do the rest and they said they would just instead blacklist me.

At that point, that should have been the end of it. I'd get rid of my gift cards elsewhere or spend them myself and we move on with our lives. Those gift cards are not their property when they never paid me and not to mention, started selling them before paying me. They blacklisted me right and I said I will take my cards elsewhere. They could have removed the Chick-Fil-A cards and paid me for the other ones.

I then think to check my cards balances again, thinking they are acting very shady. I checked with the ScamPulse.com to find other complaints like mine and other websites.

I listed quite a few gift cards and when I checked my Victoria Secret balance, I was devastated to find it now has a $0 balance. There was $50.00 on that. Another one missing money is my Express gift card. That one, $50.00, as well. Then my Forever 21 gift card had $32.86 and that is gone too! They wiped out those cards and never paid me for those! I called Victoria's Secret to find out more to get a list of transactions. I have never ever used any of those cards and on the phone, the woman said that gift card was purchased in 2012 and was just used on June 30th 2018 for an online order of $50.00. They have not paid me for that or the other ones that are missing money and until I get that, that is stealing! Now they keep harassing me for those Chick-Fil-A gift cards even though they just wiped out other high amount cards without paying me and saying they blacklisted me. I told them to delete my account immediately and yet they still keep emailing me. I really need help here. I am in a bad situation, without a job and was trying to sell my gift cards to what my naive self thought was a legitimate website to get some money so I do not end up homeless and then this happens. All I want to do now is for them to give me the money for the gift cards, those three that I mentioned specifically, that were wiped. I am keeping my the rest of my gift cards as I no longer wish to be associated with them. I would like for them to then delete my account and to stop harassing me with emails. I am also concerned that they have my bank account number, with the routing number that was for them to pay me. But now, I feel I may have to open a new bank account for fear they may steal from that too. I am really worried right now and very upset that this has happened. Please reach back out to me, as soon as you can, preferably by email.

It allowed one picture to be attached below, but I do have more screenshots, including my account profile on their website, saying Paid when I was never paid. Screenshots of all of their emails including the one blacklisting me.

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