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Care.com

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Care.com Reports & Reviews (12)

- Ellicott City, MD, USA

I went to the website care.com to use their service to hire a caregiver for my handicapped husband. On the web site they told me they charged a non-refundable charge of $164.73 to use their service for 12 months.

After I gave them my credit card information without my permission the added a charge of $240.00 for a membership fee and $254.40 for a background check on the caregivers from their service.

I did not want to pay any extra charges and I was unable to cancel the charges. The only contact information was in a chat application. I went on the chat app and told their reprehensive I did not want to pay any extra charges. I was told they would cancel all the charges except the $164.73 but with this charge I would not be able to contact any of their care givers and that charge was nonrefundable.

After $419.30 was charge to my credit card I was unable to use their web site. So, I went back to the chat application and told them I wanted to cancel all the charges made to my credit card. They told me the charges were non-refundable. I then contacted my credit card company and filed a dispute to the charges. Sincerely, Linda Teeter

- Eagle Point, OR, USA

I made an account to look for a nanny. In order to see messages from providers it said I must upgrade. It showed a price of $12.95 to upgrade it said no commitment cancel anytime in bold letters.

I was charged 108 without notice review or permission. "Customer service" was no help said full payment upfron is their policy and payments are final. I then looked into reviews and found that this company shows false amounts and continues charging without permission even after attempts to cancel. The manage subscription link on the site is fake and it also will not allow me to delete my debit card information. I agreed to pay 12.95 for 1 month with no commitment they stole the rest if that 108 as well and my card information that I now cannot remove.

- Baltimore, MD, USA

A legitimate business using scammer-like methods. They present as if you can use their services free, let you set up an account and "apply" for jobs. Then they want you to give them money to do a background check so you can get a "badge" on your profile. They take your SSN to get this badge. Then they encourage you to "apply" for more jobs. They offer a "premium" account and never make it clear that you MUST pay for the premium account if you want to send or receive messages from any potential clients. I had to Google the company to find out why I wasn't getting any responses to my "applications".

So they apply recurring charges and look at all the cases where it is people who do not realize they are being charged. You can say oh you should pay attention to your bill. I also pay attention to my phone calls and I have to answer cause I am on call and scammers get through all the time. It is a scam. Just cause you don't notice, does not mean it should be allowed.

- Pekin, IL, USA

Check care.com reviews!

I was scam this year in June and now I'm having to pay back 2,850 to my bank , This lady call me saying that she was from care.com and she seen my resume on their website, so she was looking for a personal assistant so I told her yes . The lady sent the check and I did ran her errands later on my bank call and said that the check were no good ,she keep sending me check for an higher amounts , I have made a police report and they have everything on file but in the meantime I'm suffering for it and responsible

- Saint Louis, MO, USA

This is the known site for scamming. Other people have created negative reports on it.

- Milwaukee, WI, USA

You are told that that can search this site for a free basic membership. However you put in credit card information they begin to charge your card unless you cancel membership. ...

- Belleville, IL, USA

I had posted a position on care.com and a lady who was moving to my area had contacted me for a nanny position. She said she had two kids and one was in a wheel chair. She said she had contacted a dealer and was going to give me a check of 2300 dollars and have me take out 400 and give the rest to pay for the wheel chair. She had contacted me through text message and then email and had me fill out information like name, SS number, school I went to, and times I can work. She deposited the check to the bank and they were holding it for me and when they investigated it they found out it was a fraud and Edna health care had been hacked into and my mom had to pay back all 2300 dollars.

- Woodbridge, VA, USA

On Care.com a "lady" posted for a housekeeper to help run errands and to pay for her furniture so she could have her house ready. We had been talking for almost two weeks, about my responsibilities and what would be expected of me. She said she would send a check and to deposit it and then proceed with payment. After i received the check i tried to deposit it and then she kept saying she needs the money now she needs me to do her favor because her mom is in critical condition. At this point I explained I did not have any money and could not help her at this time. She kept asking and texting wanting me to send this money but the check was not cleared. It was posted for the area of Manassas, but she claimed to be moving to Ohio(she had an Ohio number) and when I received the check it was sent from Florida with a Pennsylvania bank.

- Signal Hill, CA, USA

I subscribed to this site for one month subscription on 11/14/15. Within a couple of days people were saying they could not see my post. No one initiated contact with me. Only responses I got were to those I reached out to. I highly doubt my ad ever posted. I emailed their support team, twice, to no avail. It has been at least 25 days since I reached out to them via email. They do not gave a phone number posted on their website. Today, without my authorization, they charged my credit card for another month. I have already called my credit card company but this website is a total scam!!!

contacted *** for babysitting position posted by Camile***. she was moving to my area and needed assistance with taking care of her 2 children. one of the children was recently hurt and needed a wheelchair. she needed to have the wheelchair available to her son upon her arrival. she sent cashier check form *** Bank. she also provided an account number at bank of america to deposit 1950 for the cost of the wheel chair. the *** bank has since bounced.

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