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[email protected] Reports & Reviews (1)

- Fountain, MN, USA

Re: refund - [LWH-PSGZV-247]

**** Support

Mar 28, 2023, 12:50?AM

Hello, Thank you for reaching out to customer service! We received notification that you have initiated a dispute of the charges with your bank. Since you have

3

Support <[email protected]>

Apr 2, 2023, 6:04?PM

to me

Hello,

Thank you for reaching out to customer service!

We are sorry to hear you misunderstood the offer. Your account has been canceled after we received notification that you have initiated a dispute of the charges with your bank. Since you have filed a dispute, we are unable to issue any type of refunds and will continue resolving this matter directly with your bank.

For the products that you have in your possession, you may keep them free of charge.

Should you have any other questions or concerns, please reply to this email or call us at the toll-free number below.

Thank you,

Customer Support

(844) 312-9295

-----Original message-----

From: G*** **** ********************>

Sent: 03/29/2023 08:56:32

> So what is to resolve this? The product is returned and never opened.

> I was to be refunded if I put the reference # on the package, as I

> did, to receive my refund.

>

> On Tue, Mar 28, 2023, 5:08 PM Support <[email protected]>

G*** **** ********************* May 11, 2023, 1:28?PM

to judyp

G*** ****

4:26?PM (34 minutes ago)

to Support

So I was notified by my bank that they were unable to resolve my dispute with you. I have never been so irritated with a company like I am with you. I was assured when I originally ordered my $39. order ( I thought) that I was to get a total refund if I was not totally satisfied. I was scammed out of over $259 instead of $39 and then told I could not get this refund. I complied with everything I was asked to do to receive this refund. I tried to stop the order immediately after the review of the order was brought up. No cancellation was done and yes, I tried to stop payment at the bank. Now I am told this was not successful either. As far as I am concerned. You are criminal in your activities. I will be sending the entire conversation to the BBB. Sincerely, G*************************</[email protected]><********************...

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