CBD Farms Reports & Reviews (19)
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Summary of charges/cancellation timing Timing of Cancellation Cost Cancelling within 13 days of trial order S/H US$5.99 (unless we are offering a promotion) Not cancelling within 13 days S/H US$5.99 Charge of US$99.99 on 13th day for keeping trial order and not cancelling Charge of US$99.99 every monthly anniversary thereafter and receive new monthly shipments Can cancel automatic shipments and billing at anytime. Upon confirming your order you will be shipped one trial bottle of CBD Farms. You can cancel your auto-shipment program and avoid further monthly charges at any time by contacting customer service at 1-844-313-6326 , 24 hours a day, 7 days a week. Your enrollment date is the date that you submit your order for the trial product. Orders are shipped using USPS, excluding holidays, in which case your order will be shipped the morning of the next business day. CBD Farms does not guarantee specific arrival dates or times. CBD Farms does not refund delivery or handling charges for any shipments.
PLEASE NOTE: The 13 day trial period includes 4 days from the date of purchase for delivery time. This is not a guarantee of delivery within 4 days, and delivery may take longer. By proceeding with your purchase, you acknowledge and agree that CBD Farms will not obtain additional authorization from you for each future installment of the US$99.99 auto-shipment program that will be charged to the credit card you provided initially. You agree that as part of the auto-shipment program, CBD Farms will ship a new supply every month, and you will be responsible for returning any unused product in order to receive a refund, even if you have not yet been billed for the product. In addition, you do not hold CBD Farms responsible for any overdraft charges or fees which you might incur during the ongoing auto-ship program Membership .
I called customer service to cancel. She took my information and I cancelled the subscription. There is no reason why a company has to rip off people like this. In effect, you cannot cancel beforehand or before being charged due to the policy providisons they outline in their terms and Condtions, which are clearly desigend to rip you off.. Apparently you have 13 days to return the merchandise whether you receive it or not. If you don't return it in the 13 day window you don't get a full refund. But there are no guarantees that you will receive the product within 13 days, moerver, they will immeditalty ship out another jar or bottle and bill you $99.00 without you even knowing it. Stay away from these people. There are other businesses that don't have to rip you off t like this to get your business.
Beware of CBD farms and Facebook click-bait. I see a very similar click-bait ad on FB now using Kevin Costner's picture and name to perpetrate this scam--don't click!
SCAM.. Bought and received CBD oil .. A week later our bank contacted us to see if two $99+ charges were authorized.. They were not... The charges were traced back to CBD Farms (wholebodymindshop.com). Thank goodness for the fraud department of the bank!
Country United States
Type of a scam Healthcare/Medicaid/Medicare
Initial means of contact Website
please respond to my email - [email protected]
I got two products - both were effective, but the topical cream REALLY worked well on a damaged ankle and knee.
Then, I got greedy and availed my self to another offering - different company. Maybe.
That one resulted in a $99 charge, that my credit card blocked and informed me about.
On the original shipping charges for both, there is a phone number. Cancel the contract there.
CBD Farms CS sent me an email confirmation that the CONTRACT was cancelled. Yes, folks. The small print we click through.
The other arrangement was more difficult to break free from. They were quite difficult and punitive. I had to return the bottle. I have cheap Fedex at work. They refused to accept the pkg. It was returned and resent it UPS.
The characteristics of the customer service were the same for both: noisy rooms of many agents in India.
I repeat: CBD Farms = excellent product, responsive customer service.
BUYER BEWARE. Nothing is free. Read the fine print. If my ccard had not contacted me [undoubtedly having seen hundreds of such cases, and processed charge denial claims], I would be $200 poorer.
Scammer's website [email protected]
Scammer's address PO Box 684, Ashland OH 44805
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Website
Today I looked at my bank statement and saw that on the same date, two charges were paid out of my account for 99.82 and 99.89. I immediately called customer service and told them I did not order anything from them, had not received any product, and would not order anything from them because their product was useless. I got the usual run-around that when I ordered the FREE product, I also ordered more of the capsules as well as CBD oil, hence the two charges.
I requested that I be reimbursed for the total amount as I had not authorized any charges and had not received a product. They couldn't do that because I opened an account when I got the FREE capsules and agreed to receive the other products.
Long story short, after 20 minutes of talking to customer support, I was told they would reimburse 80.00, but that's the best they could do. I asked to speak to a supervisor. One was not available. I asked to speak to the supervisor's supervisor after telling the customer service person I was filing a complaint with several entities, including the FTC, the U.S. Attorney for my district for mail fraud, and BBB and social media. She put me on hold to get someone with power to talk to me. After a few minutes wait, she came back and said she had authorization to refund 60.00 on each charge, and they could do nothing more. A bird in the hand, etc. So I accepted the 120.00 for now. I thanked her and told her I knew it wasn't her fault, I was so sorry that she had to work for such a company in order to support herself and her family.
Now I am starting my reporting to FTC, etc.
By the way, there have been several celebrities who have started CBD companies, and each one (Halle Berry, Snoop Dog and another I can't remember) used the very same article that Payton did. What a coincidence!
Type of a scam Online Purchase
I don't have any screenshots of the order process. But here is a link to the landing page from the ad with a new company name and address https://buynaturalgreens.com/promo/v1/index.php?affId=E1FB4730&c1=215378&...⇄ Nowhere on the page does it say you will get anything other than a free sample.
The product has not been received yet. I have heard they charged some people a restocking fee. And according to their terms the company decides whether or not to refund any money. So I don't know how well the return process will work, if at all. But I do know Mom is out shipping fees. I just wanted to let other people know about the shady business practices. Unfortunately the company changes its name and address so it will be hard to track.
I have heard other people saw the same "article" only with Snoop Dog.