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Cecilim.com Reports & Reviews (2)

- Charlotte, NC, USA • Dec 27, 2024
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No Glue Lace Frontal wigs purchased through the Klarna app via an initial link from Cecilim wigs. On December 12, 2024 I purchased 2 wigs and was offered a 3rd wig for free during the holidays. I paid for the 2 wigs and chose the 3rd wig. I paid for the wigs using the Klarna app. I received confirmation of my purchase and a tracking number stating my items were in transit to the USA from China. I received a 2nd confirmation on December 19, 2024 stating the item had cleared customs and was in my state. I reached out to USPS and my local postal carriers with the tracking information and was informed the tracking information was not valid. I then reached out to Cecilim at [email protected] requesting updates and accurate tracking information. Cecilim never responded to any of the 3 following emails and I never received anything. This company is advertising on multiple social media platforms. You must set up an account to order. You cannot order as a guest therefore personal information is exploited as well as financial data.

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- Houston, TX, USA • Mar 06, 2024
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I ordered a wig, company sent wrong wig, contact to return and they gave me address below which is not a good address. This company will not refund my money. After e-mail back and forward they say they will refund 5%. I told them the wrong product was sent and I want full refund so they sent this bogus address

Please return the following address:

Consignee: Miss Lin

Street Address: Room 205, 2nd Floor, Kukas Technology Center, Tongcheng Road, Xixiang Street Office, Baoan District

Zip code: 518000

City: Shenzhen

State: Guangdong

Country: China

Tel: +1 (720) 463-4231

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